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AutoNation USA Katy

Houston, TX

Overview
Reviews
Vehicles
4.8
603 Reviews
AutoNation USA Katy makes buying a pre-owned vehicle easy. Our 1Price-Pre-Owned vehicles come with a Money-Back Guarantee*, 2-Year Included Routine Service* and more. Plus, we'll buy your car, no purchase necessary. Now that's easy.
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15625 Katy Fwy

Houston, TX

77094

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Showing 603 reviews

June 13, 2024

Very helpful, friendly, direct and quick. Responsive and honest. Would recommend again! Good car buying experience. More

by GA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin
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Jun 14, 2024 -

AutoNation USA Katy responded

Hi, it is great to hear everything was done quickly and to your satisfaction! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 11, 2024

Friendly staff, comfortable waiting area. Service and paint work done before delivery. Worth the drive. More

by Steve
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roger, Zohiab
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Jun 12, 2024 -

AutoNation USA Katy responded

Hi Steve, thank you for your kind words and this wonderful review! If you need more help, our team is available to talk -- safe travels!

June 10, 2024

Summer was fantastic with her guidance and professional knowledge of selections for us to choose. Summer also was eager for us to be pleased and brought around several for us to narrow our selections. She More

by jackieN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Pecka, Summer Stiles, Mahmoud Elkadi
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Jun 11, 2024 -

AutoNation USA Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation USA Katy! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 07, 2024

The dealership was incredibly clean and well managed. Roger Torres was very knowledgeable about specifics I was needing help with. I would definitely use this dealership and sales person again. More

by brandydemeris
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roger Torres
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Jun 11, 2024 -

AutoNation USA Katy responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

June 06, 2024

Very easy to deal with, no haggle price, no unwanted add on fees, and the cars are not junk. Salesperson was open and honest. Would definitely recommend. More

by jvbrown7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis , Will
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Jun 07, 2024 -

AutoNation USA Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

May 31, 2024

Everything was wonderful! I loved the whole team.i would definitely do it again!!!! Dylan was great!!! More

by suzannestafford9
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan and the team!
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Jun 05, 2024 -

AutoNation USA Katy responded

Hi, thank you so much for the positive review! Feel free to stop by if you ever need any more help.

May 29, 2024

They didn’t explain well and car lights not working so check everything and specially when they offer protection plan More

by Khurramsattar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shannon and Raheem
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May 31, 2024 -

AutoNation USA Katy responded

Hello, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (832) 436-0605 when you have a chance. Thank you, and we look forward to hearing from you.

May 25, 2024

Justin Hernandez was a great salesman. He did a great job. Also, the finance dept, specifically Raheem, went out of their way to find me the deal I wanted. I will definitely return to this More

by Jack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Hernandez and Raheem
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May 27, 2024 -

AutoNation USA Katy responded

Hello Jack, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 13, 2024

Customer service was excellent very polite. Also, they take the time to talk with you. Explain things to you. More

by Esfany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kutaiba
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May 16, 2024 -

AutoNation USA Katy responded

Hi Esfany, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 01, 2024

Very painless and fast transaction. I received $500 dollars more than quoted online for my 2019 Tesla Model 3. If you have a car to sell talk to Dylan or Robert they will take care of y More

by dseejr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dylan and Robert
Report | Print
May 03, 2024 -

AutoNation USA Katy responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Katy. If you need more help, our team is available to talk -- safe travels!

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