AutoNation USA Katy

I purchased my new 22 BMW 430i from Justin at AutoNation and received excellent service. 10/10 recommend this dealership and Justin. and received excellent service. 10/10 recommend this dealership and Justin. More

Roger Torres did an excellent job listening to our requirements, and he worked very hard with the finance manager, Moody, to close our deal. requirements, and he worked very hard with the finance manager, Moody, to close our deal. More

Quick, excellent service. I worked with Robert and Mannie - both were extremely helpful and professional. Got a fair deal for my car and left satisfied. I worked with Robert and Mannie - both were extremely helpful and professional. Got a fair deal for my car and left satisfied. More

My concerns were addressed promptly. All resources and agents were available to assist and provide necessary information and guidance Assessment of car was fair and reasonable Offer All resources and agents were available to assist and provide necessary information and guidance Assessment of car was fair and reasonable Offers made was good and instructive. All agents were courteous and professional More

Was a great place to buy. Sales Summer Stilles was very good and professional to work with. Sales Summer Stilles was very good and professional to work with. More

🛑🚨🛑🚨🛑🚨 Part 2 on the 2020 Camaro zl1 vin 1G1FK1R67L0123387…. Autonation saw my review and posted for me to email customer relations, I’ve emailed twice with no reply! I spoke to my salesman 1G1FK1R67L0123387…. Autonation saw my review and posted for me to email customer relations, I’ve emailed twice with no reply! I spoke to my salesman after he read my review and he asked me to come in and work with the finance manager and they would honor what they first offered. The next morning as we were getting ready to do the deal I messaged the salesman to double check on the car as it had disappeared from the website. He advised it was there and to come in. A few hours later he texted me and said sorry the car is not available, Apparently someone there decided to ignore our deal and “SOLD” the car during closing times to someone out of state, I’m not sure how that’s possible. Fast forward to today Wednesday evening the car that “SOLD” now shows available 700 miles from here in Florida. It seems like someone took all the trouble to ship the car out of state for my deal to be impossible. All I can say is wowwwww… that’s low! Horrible experience, autonation do better! Steer free of this location and company! 🛑🛑🛑🛑🚨🚨🚨🚨🗣️🗣️🗣️🗣️🗣️ Zero ⭐️❌⛔️🚫 More

Outstanding services & Very smooth process thank you to ND and Zo for helping me get the car I wanted and to get me the best deal def recommend these two individuals to anyone who’s looking for a car never ND and Zo for helping me get the car I wanted and to get me the best deal def recommend these two individuals to anyone who’s looking for a car never felt pressured More

One of the best car buying experiences I've ever had! I was looking for a specific year, make, and model used car and have been scanning the various car sales apps/sites, Autonation being one of them, fo I was looking for a specific year, make, and model used car and have been scanning the various car sales apps/sites, Autonation being one of them, for what feels like months and finally saw one come up for sale at the Autonation USA (Katy) nearby. I've been waiting for one to pop up nearby, so it would be an easy visit to test drive. Note: I later learned that Autonation would have worked with me to transfer the same year-make-model car I wanted from other Autonation locations instead of waiting for one to go for sale at that Katy location. I happened to have a different appointment down the street so I booked a test drive. There, we were met with Summer, our sales rep. She is so inviting and helpful, not to mention incredibly patient while my wife and I asked our questions about the car, took the test drive, asked more questions, and the subsequent many looks at the car. We decided to buy it and Summer and Chris, the sales manager, were very accomodating. Chris, with Summer's help, worked with us to come to a deal that all of us were happy with very quickly. Such a pleasant experience, I wished my previous car buying experiences were like this. Since they just received the car, they needed to do their normal pre-sales inspection and detail the car before I could take it. I came back the next day and it was ready and even in better condition than when I test drove it. 100% would go back to them for future car purchases. More

Hello everyone, i'm jose larios,I highly recommend this dealership. The personal are so professional and very flexible. I want to thank you Mr Robert. I did my sell fast and professional. dealership. The personal are so professional and very flexible. I want to thank you Mr Robert. I did my sell fast and professional. More

Summer Stiles was very sweet and professional from the start to the finish of the transaction. She was very prompt and straightforward with the transaction. She made car shopping enjoyable even when car s start to the finish of the transaction. She was very prompt and straightforward with the transaction. She made car shopping enjoyable even when car shopping is usually stressful. Summer knows her cars well even as a woman in the industry. She showed me every feature the car had to offer and was extremely patient even when I had many questions about Apple car play, ambient lighting, and the dashboard. Thank You Summer! You are a true professional. More