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AutoNation USA Katy

Houston, TX

4.8
586 Reviews
AutoNation USA Katy makes buying a pre-owned vehicle easy. Our 1Price-Pre-Owned vehicles come with a Money-Back Guarantee*, 2-Year Included Routine Service* and more. Plus, we'll buy your car, no purchase necessary. Now that's easy.
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15625 Katy Fwy

Houston, TX

77094

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Showing 586 reviews

May 25, 2024

Justin Hernandez was a great salesman. He did a great job. Also, the finance dept, specifically Raheem, went out of their way to find me the deal I wanted. I will definitely return to this More

by Jack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Hernandez and Raheem
May 27, 2024 -

AutoNation USA Katy responded

Hello Jack, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 13, 2024

Customer service was excellent very polite. Also, they take the time to talk with you. Explain things to you. More

by Esfany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kutaiba
May 16, 2024 -

AutoNation USA Katy responded

Hi Esfany, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 01, 2024

Very painless and fast transaction. I received $500 dollars more than quoted online for my 2019 Tesla Model 3. If you have a car to sell talk to Dylan or Robert they will take care of y More

by dseejr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dylan and Robert
May 03, 2024 -

AutoNation USA Katy responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Katy. If you need more help, our team is available to talk -- safe travels!

April 27, 2024

We came here to sell our car and they were able to beat another dealerships offer. More

by barghoutiwalid
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brittany Voyles, Robert
Apr 30, 2024 -

AutoNation USA Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 23, 2024

Rodgers was great hands down. Will go with him again. I got his number for the future. More

by alfredojose1993
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodger Torres
Apr 27, 2024 -

AutoNation USA Katy responded

Hi, we're happy to hear you had such a positive experience with Rodgers! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 16, 2024

I had an amazing experience with Raheem Drummond's! He was very welcoming and helpful! More

by kk1995628
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raheem drummonds
Apr 19, 2024 -

AutoNation USA Katy responded

Hi, we are pleased to hear you had such a positive experience with Raheem! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 16, 2024

Bản thân có trải nghiệm tuyệt vời tại AutoNation Katy, có lẽ là một trong nhưng dealer dễ chịu nhất mà mình từng đến để mua và trả giá. Cảm ơn Kutaiba Marshan và Chris (Sale Manager) đã hỗ trợ nhiệt tình và More

by Nspthinh11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kutaiba Marshan, Chris (Sale Manager)
Apr 18, 2024 -

AutoNation USA Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 13, 2024

Summer and Roger took care me every step of the way I got the vehicle I wanted at the price was listed great vibe straightforward business I appreciate yall More

by slimdeezy25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Summer and Roger
Apr 16, 2024 -

AutoNation USA Katy responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Katy. Feel free to stop by if you ever need any more help.

April 13, 2024

VERY UNETHICAL! Went in ready to purchase a truck. Rep was getting documents ready then was told that they couldn't sell us the truck because it was PURPOSELY MARKED More

by Aguirremayra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manager
Apr 15, 2024 -

AutoNation USA Katy responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (832) 436-0605 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

April 13, 2024

Thank you roger and mahmoud for helping me both of you did an amazing job .. i will definitely come back in the future. More

by Maria vega
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger
Apr 15, 2024 -

AutoNation USA Katy responded

Hi, we are pleased to hear you had such a positive experience with us, Maria! If you need more help, our team is available to talk -- safe travels!

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