Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation USA Katy
Houston, TX
616 Reviews
AutoNation USA Katy makes buying a pre-owned vehicle easy. Our 1Price-Pre-Owned vehicles come with a Money-Back Guarantee*, 2-Year Included Routine Service* and more. Plus, we'll buy your car, no purchase necessary. Now that's easy.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 616 reviews
January 04, 2022
The AutoNation team truly exceeded my expectations. Richard was very knowledgeable and able to answer any and all questions or concerns that I had. Janh was able to get me the numbers that I needed to Richard was very knowledgeable and able to answer any and all questions or concerns that I had. Janh was able to get me the numbers that I needed to make the deal possible. I drove off with the car I selected without any hassles and my husband and I feel great about it. AutoNation has earned a new customer for life! More
by Nesha
Employees Worked With
Richard and Janh
December 22, 2021
The service at AutoNation (Katy,TX) was fantastic. We were pleasantly surprised with quality of service and love the no hassle pricing policy. Our sales agent, Alan Schmitt, was incredibly friendly and were pleasantly surprised with quality of service and love the no hassle pricing policy. Our sales agent, Alan Schmitt, was incredibly friendly and professionally when we came to see the car. He seemed genuinely sincere in wanting to help us find a car with our specific needs, following up regularly without being too overwhelming. Really, exceptional customer care. We highly recommend Alan if looking for a new car! More
by Diane H.
Employees Worked With
Alan Schmitt
December 20, 2021
Alan Schmitt went above and beyond to find the right car for me. He followed up on every inquiry and kept me informed about what was on the market. for me. He followed up on every inquiry and kept me informed about what was on the market. More
by sxpckmnky
Employees Worked With
Alan Schmitt
December 20, 2021
Tommy was absolutely awesome. He was very accommodating of my needs and those of my child as well set a standard and maintained it all the way through. of my needs and those of my child as well set a standard and maintained it all the way through. More
by Tuan
Employees Worked With
Tommy Kirk, Emanuel
December 12, 2021
If I can go into the negatives I would but 1 it is,they are easy to take money but hard to negotiate, don't give any money back, lack of organization and lack of communication. Worse time I've had in a lo are easy to take money but hard to negotiate, don't give any money back, lack of organization and lack of communication. Worse time I've had in a long time. More
by Nelsonvargas1993
Employees Worked With
Alan shmitta
