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AutoNation USA Katy
Houston, TX
584 Reviews
AutoNation USA Katy makes buying a pre-owned vehicle easy. Our 1Price-Pre-Owned vehicles come with a Money-Back Guarantee*, 2-Year Included Routine Service* and more. Plus, we'll buy your car, no purchase necessary. Now that's easy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 584 reviews
November 04, 2021
Customer service was excellent. Staff very friendly and helpful. There was no pressure to make quick decisions and that’s unusual for a car dealership.Over a great experience. helpful. There was no pressure to make quick decisions and that’s unusual for a car dealership.Over a great experience. More
by Toddmk71
Employees Worked With
Mrs. Jarquin Lopez, Mr. Robert Merchant
November 01, 2021
The dealership didn’t keep their word and didn’t fix a small thing that was mentioned before pickup of the delivery. The manager was being cheap and didnt wanted to help despite knowing the whole Situati small thing that was mentioned before pickup of the delivery. The manager was being cheap and didnt wanted to help despite knowing the whole Situation. Very unprofessional Behavior More
by azam.siddiq
Employees Worked With
Manager
November 01, 2021
We drove 3 hours from home to look at the truck we found online and "plenty" of others after I gave my requirements. There was one other truck listed but it ended up not being there. Disappointing. I was online and "plenty" of others after I gave my requirements. There was one other truck listed but it ended up not being there. Disappointing. I was told finance works really hard to get the best rate. Nope, no working with us, this is what you get. Basically, typical sales BS - no more use for you once they have what they want (the sale). I kind of felt dirty and used when we left with our truck. Also, the truck was not cleaned well and whatever was used inside smells absolutely awful. We had to stop and get a stinky tree just to cover it up. Not really pleased and probably won't be back for my next vehicle that I'm planning in the next few months. Definitely wasn't worth the trip. More
by txzenfire
Employees Worked With
na
October 20, 2021
I picked up a vehicle today purchased from AutoNation USA Katy. The sales representative, Brett Barnes, is one of the most professional, knowledgeable, and personable sales rep with whom I have ever dealt. T Katy. The sales representative, Brett Barnes, is one of the most professional, knowledgeable, and personable sales rep with whom I have ever dealt. The whole process was effortless and easy. I would recommend that anyone looking to buy a preowned vehicle go see Brett. He will treat you right. More
by Tdarilek
Employees Worked With
Brett Barnes
October 15, 2021
We sold our vehicle to Auto Nation. They I offered a fair price and the transaction was seamless. They were even able to Zelle us the funds! Great experience! fair price and the transaction was seamless. They were even able to Zelle us the funds! Great experience! More
by robynj66
Employees Worked With
Robert & Elena
