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AutoNation USA Katy
Houston, TX
584 Reviews
AutoNation USA Katy makes buying a pre-owned vehicle easy. Our 1Price-Pre-Owned vehicles come with a Money-Back Guarantee*, 2-Year Included Routine Service* and more. Plus, we'll buy your car, no purchase necessary. Now that's easy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 584 reviews
December 22, 2021
The service at AutoNation (Katy,TX) was fantastic. We were pleasantly surprised with quality of service and love the no hassle pricing policy. Our sales agent, Alan Schmitt, was incredibly friendly and were pleasantly surprised with quality of service and love the no hassle pricing policy. Our sales agent, Alan Schmitt, was incredibly friendly and professionally when we came to see the car. He seemed genuinely sincere in wanting to help us find a car with our specific needs, following up regularly without being too overwhelming. Really, exceptional customer care. We highly recommend Alan if looking for a new car! More
by Diane H.
Employees Worked With
Alan Schmitt
December 20, 2021
Alan Schmitt went above and beyond to find the right car for me. He followed up on every inquiry and kept me informed about what was on the market. for me. He followed up on every inquiry and kept me informed about what was on the market. More
by sxpckmnky
Employees Worked With
Alan Schmitt
December 20, 2021
Tommy was absolutely awesome. He was very accommodating of my needs and those of my child as well set a standard and maintained it all the way through. of my needs and those of my child as well set a standard and maintained it all the way through. More
by Tuan
Employees Worked With
Tommy Kirk, Emanuel
December 12, 2021
If I can go into the negatives I would but 1 it is,they are easy to take money but hard to negotiate, don't give any money back, lack of organization and lack of communication. Worse time I've had in a lo are easy to take money but hard to negotiate, don't give any money back, lack of organization and lack of communication. Worse time I've had in a long time. More
by Nelsonvargas1993
Employees Worked With
Alan shmitta
December 09, 2021
If I could give 0 star I would. After I bought the truck, I had to wait an hour and a haft for it to be clean and there was no gas in it. After having the truck for 3 1/2 hours it caught on fire the Houston I had to wait an hour and a haft for it to be clean and there was no gas in it. After having the truck for 3 1/2 hours it caught on fire the Houston fire department stated that it was and electrical fire. More
by adoliver44
Employees Worked With
Jason Stokes
November 30, 2021
Tommy Kirk and RJ Williams are awesome. I got the truck I was looking for at the price I was hoping for. They even bought my non running trade in site unseen and sent a truck to pick it up. I definitely will was looking for at the price I was hoping for. They even bought my non running trade in site unseen and sent a truck to pick it up. I definitely will buy my next truck from these guys. Can’t go wrong with AutoMation USA. More
by johnjbradshaw
Employees Worked With
RJ Williams
