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AutoNation USA Katy

Houston, TX

4.8
584 Reviews
AutoNation USA Katy makes buying a pre-owned vehicle easy. Our 1Price-Pre-Owned vehicles come with a Money-Back Guarantee*, 2-Year Included Routine Service* and more. Plus, we'll buy your car, no purchase necessary. Now that's easy.
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15625 Katy Fwy

Houston, TX

77094

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Showing 584 reviews

February 01, 2022

Excellent Customer Service. I am very happy with the Service I got, especially with Jason Stokes. More

by mmututwa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Stokes
Mar 28, 2022 -

AutoNation USA Katy responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 29, 2022

Overall, dealership experience was nice and RJ was great, not too pushy and was quite helpful. The backroom financing is typical of most dealerships and will try and push extra warranties on you....which is More

by shawn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RJ
Mar 28, 2022 -

AutoNation USA Katy responded

Hi Shawn, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

January 28, 2022

Manny Rosas was awesome in helping my husband and me in getting our newest addition! The entire team worked together to get us the best deal! And, hardly any wait time! I was truly impressed! Thanks! More

by martinez.abi0007@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny and Jhan
Mar 28, 2022 -

AutoNation USA Katy responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

January 28, 2022

The dealership was very helpful till I sold them my vehicle and than nothing. They made a mistake and it took 2 weeks to get it corrected. Thank you Elena Lopez More

by Zikret
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Mar 28, 2022 -

AutoNation USA Katy responded

Hi Zikret, thank you so much for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 28, 2022

Best experience ever! Smooth and easy the entire process. In and out in 1 hour. More

by Sjones1515
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Purchase mgr
Mar 28, 2022 -

AutoNation USA Katy responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 21, 2022

Great overall customer service! We were helped both with selling our old car and purchasing a new one. More

by CodyB89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Stokes
January 20, 2022

Tommy was great and so was Mr. Washington in finance. Very positive experience in its entirety. More

by alexjchase
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy, E. Washington
January 20, 2022

Elena and Robert took very good care of me. Very efficient process and no surprises. More

by gerald j.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elena, Robert
January 18, 2022

We had the best experience at this location. Robert and Elena were so wonderful to work with! We have sold two cars at Auto Nation. More

by howard.acton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert and Elena
January 14, 2022

Elena was great and made selling process super easy. There offer was well above all other dealers. She was very nice and seems to be genuine which is hard to come by in the car business. Definitely an a More

by cmpowers24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elena
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