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AutoNation USA Katy

Houston, TX

4.8
584 Reviews
AutoNation USA Katy makes buying a pre-owned vehicle easy. Our 1Price-Pre-Owned vehicles come with a Money-Back Guarantee*, 2-Year Included Routine Service* and more. Plus, we'll buy your car, no purchase necessary. Now that's easy.
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15625 Katy Fwy

Houston, TX

77094

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Showing 584 reviews

February 23, 2022

Jason was extremely patient with me and my co-signers schedules and helped me find the best car I could! I really recommend autonation and Jason as well! More

by Sheridanweathers21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Mar 28, 2022 -

AutoNation USA Katy responded

Hi, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of AutoNation USA Katy and we hope to be of service again in the future.

February 22, 2022

I worked with Jason and he was a patient & hospital during the entire process. The bought me a snack too :-) I had a nice experience in the finance department and would highly recommend this dealership More

by Tanya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Mar 28, 2022 -

AutoNation USA Katy responded

Hi Tanya, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation USA Katy and we hope to be of service again in the future.

February 18, 2022

It’s a great place, Jason was very helpful throughout the journey. I’m definitely coming back. More

by Garciadonavan23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Mar 28, 2022 -

AutoNation USA Katy responded

Hi, we appreciate you taking the time to leave us a response! We look forward to your next visit! Take care!

February 15, 2022

Fast service, they made sure they kept to time as promised. Elena and Robert were very helpful. More

by AJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elena, Robert
Mar 28, 2022 -

AutoNation USA Katy responded

Hi, your wonderful feedback and rating mean a lot to us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 11, 2022

Alan was absolutely awesome and very professional in every aspect of my deal!! He was very attentive and made the deal happen!! I was not in dealership long at all 2 hours max!!! After two dealer sh More

by aprilt1979
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael finance guy
Mar 28, 2022 -

AutoNation USA Katy responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 08, 2022

The dealer Tommy was a nice guy and tried his best to get me everything I needed More

by Devink
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy
Mar 28, 2022 -

AutoNation USA Katy responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

February 08, 2022

Tommy was great , 10/10 would recommend to anyone looking to buy a used car! More

by eboyd1750
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy and Guy that just had first baby
Mar 28, 2022 -

AutoNation USA Katy responded

Hi, we really appreciate your feedback! Thanks for the recommendation, and have an amazing day!

February 03, 2022

Efrain was a great salesman. The process was quick and he made sure I was taken care of. More

by Ashley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Washingtone
Mar 28, 2022 -

AutoNation USA Katy responded

Hi Ashley, thank you for taking the time to share your feedback with us. Feel free to reach out to us if you need anything. Have a wonderful day.

February 03, 2022

Service department cleared codes to prevent CEL from coming in during initial few days of ownership. Will not shop here again, and will report to BBB. More

by David Watson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance Manager
February 03, 2022

Worked with sales rep for a few days. Tried to finance thru dealership. Sales rep pulled my credit and didn’t even check to confirm the vehicle was still available, which it wasn’t. Will not recommend to More

by Rashad641
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allen
Mar 28, 2022 -

AutoNation USA Katy responded

Hi, we are deeply disappointed by your experience at AutoNation USA Katy. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (832) 436-0605 -- we hope to hear from you soon.

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