AutoNation USA Katy

Brittany and the other staff were very nice and professional. They made me feel comfortable and the selling process was was quick and they cut me a check right in the spot. Definitely recommend th professional. They made me feel comfortable and the selling process was was quick and they cut me a check right in the spot. Definitely recommend this place if you’re looking to buy or sell. More

Worst I ever dealt with Sales manager is not some one to be in charge be in charge More

Best car buying Experience ever! Great Sales Team! Christian & Jhan knocked out of the ballpark! Fast Great service, attentive to our car buying needs. Auto Nation USA Katy have earn Great Sales Team! Christian & Jhan knocked out of the ballpark! Fast Great service, attentive to our car buying needs. Auto Nation USA Katy have earned my respect and I am customer for life. Will definitely recommend this dealership to all my friends and Family! Thanks to Christian! & Auto Nation USA Katy! More

Richard was a consummate professional and salesman he handled all our request diligently in met our expectations and budget. we love his service and dedication. We look forward to buy from him again and handled all our request diligently in met our expectations and budget. we love his service and dedication. We look forward to buy from him again and we are referring all our friends to AutoNation. Thank you Richard More

Brittany was fantastic, genuine, to the point, wasted no time and provided a smooth professional process across the board. Thank you time and provided a smooth professional process across the board. Thank you More

They’ve kept a $500 deposit on a used Ford Escape for 4 weeks now, and then they told me they couldn’t sell me the car because it didn’t pass inspections. It should not take 4 weeks to find out a car doesn weeks now, and then they told me they couldn’t sell me the car because it didn’t pass inspections. It should not take 4 weeks to find out a car doesn’t pass inspection, especially after taking a $500 deposit from me. Barry, the salesman that handled this “car sales deal” told me, a week ago, that he couldn’t sell me the car, after waiting 2 weeks for it, and that he would return my $500. I still haven’t received my $500 back. I just called the dealership again and spoke to the financing department, hoping they will give me my $500 back. The financing department told me they never received confirmation from Barry that I should get my $500 back. I am trying to buy my teenage daughter a car, and this just took 3 weeks too long and I am out $500, until this dealership returns my money to me. It was going to be a cash sale and this is a sad way to handle this. They lost my business and I went down the street to a different dealership. This dealership is unexceptional in the car sales department. Brianna, the receptionist, hung up on me 4 different times because I kept calling to speak to a manager to get this resolved. I called over 10 times this week asking for a manager, and 10 people sent me to a voicemail box. No one will take responsibility. I finally told Barry that I was writing a negative review and he had his manager Jeffrey call me. I am still waiting to get my money. More

Mr. Jason Stokes was great! Such a comfortable person to be around. Also made purchasing a car seem.. easy! Test driving went smoothly, he was very calm, supportive and great to talk to! Dealerships need mo be around. Also made purchasing a car seem.. easy! Test driving went smoothly, he was very calm, supportive and great to talk to! Dealerships need more people like him. He was full of manners, and the rest of the staff we came across were also very friendly. AutoNation in Katy is the best place to go if you’re looking for a ride. More

Jason stokes! First class 5 star hands down the best auto salesman I've ever worked with. No BS, straight forward bisiness dealings....really made the experience First class 5 star hands down the best auto salesman I've ever worked with. No BS, straight forward bisiness dealings....really made the experience pleasent. Went the extra mile for me, and I didn't even have to ask him to. First rate attention to detail. More

Very great place to buy a car! Staff is friendly, they really want to do the right thing by thier customers. Staff is friendly, they really want to do the right thing by thier customers. More

We sold our car to Auto Nation USA and it was a very good experience. Brittany took very good care of our sale, and we were pleased with the price we were offered. It took about an hour and they presented experience. Brittany took very good care of our sale, and we were pleased with the price we were offered. It took about an hour and they presented us with all the papers to sign and the check and we left. More