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AutoNation USA Katy

Houston, TX

4.8
585 Reviews
AutoNation USA Katy makes buying a pre-owned vehicle easy. Our 1Price-Pre-Owned vehicles come with a Money-Back Guarantee*, 2-Year Included Routine Service* and more. Plus, we'll buy your car, no purchase necessary. Now that's easy.
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15625 Katy Fwy

Houston, TX

77094

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Showing 585 reviews

June 16, 2022

Jason Stokes went above and beyond helping my daughter find her Truck, we actually ended up buying (2) Vehicles from Jason that day. He was up for the challenge and did an excellent job with both. Highly More

by captcharles64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Stokes. Effran Bryant
Jun 17, 2022 -

AutoNation USA Katy responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Katy. We appreciate your recommendation of AutoNation USA Katy and we hope to be of service again in the future.

June 14, 2022

Jason was very professional will look to do business with him in the future. Very considerate individual More

by Anthowilson6
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Jun 15, 2022 -

AutoNation USA Katy responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

June 03, 2022

The place was great really helped get me in the truck I wanted great people that only want to help you get in what your looking for More

by dameondimorier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason stokes
Jun 05, 2022 -

AutoNation USA Katy responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 02, 2022

Richard and Efrain were very helpful and kind to me and my son we did purchase another car and yes I will recommend AutoNation Katy to friends and relatives Thanks for the Greatest Customer Service Next ca More

by Natalie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard,Efrain
Jun 02, 2022 -

Natalie responded

Thanks We are very HAPPY with the purchase of ZL1 Camaro Greatest Customer Service EVER!!!!!!

May 26, 2022

tremendous very efficient service the young Cristian and Paloma attended us with an excellent service I recommend it we are very grateful my family and I More

by gilbertorosario450
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian and Paloms
May 28, 2022 -

AutoNation USA Katy responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Katy. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 23, 2022

Jason Stokes greeted when I came through the door. Listened very attentively to what I was looking for. Found the vehicle I was looking ( unfortunately wrong interior color). Went above and beyond to More

by Muneepit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Stokes
May 26, 2022 -

AutoNation USA Katy responded

Hi, thank you so much for your positive comments about AutoNation USA Katy! We are always more than happy to assist you if anything else comes up. Take care!

May 19, 2022

appointment time not respected. Car wasn’t ready to drive. Then not allowing to test drive because of the supposed high value of the car I was interested in. If you are looking for More

by Hector
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Several
May 20, 2022 -

AutoNation USA Katy responded

Hi Hector, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (832) 436-0605 to discuss what we can do to help.

April 30, 2022

Rebecca was a great rep & was very helpful after the purchase as well! Service was great. More

by Brianwee97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca
May 03, 2022 -

AutoNation USA Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

April 29, 2022

Had a great experience. Brittany assisted us when we went there to sell our vehicle. It was a very quick process and they definitely gave us the amount we were looking to More

by jkim6622
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany
May 02, 2022 -

AutoNation USA Katy responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

April 29, 2022

Fast service, fair offer. The staff was courteous and efficient. The only snag is that they forgot to return my ID. Otherwise, I'm happy with the results. More

by yz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
May 02, 2022 -

AutoNation USA Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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