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AutoNation USA Katy

Houston, TX

4.8
585 Reviews
AutoNation USA Katy makes buying a pre-owned vehicle easy. Our 1Price-Pre-Owned vehicles come with a Money-Back Guarantee*, 2-Year Included Routine Service* and more. Plus, we'll buy your car, no purchase necessary. Now that's easy.
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15625 Katy Fwy

Houston, TX

77094

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Showing 585 reviews

July 26, 2022

Upon my first inquiry of a vehicle, I received prompt customer service. I schedule an appointment and we helped by the salesman Jason Stokes. He was super friendly, knowledgeable, and willing to help. Hi More

by bandarg76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Stokes
Jul 29, 2022 -

AutoNation USA Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 23, 2022

So auto nation was a new experience for me I really enjoyed the no-haggling part of the buying process all the people there were professional and friendly and I had the best guy ever- Roger Torres. More

by Pammer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Torres and the finance guy was great his name was will I think
Jul 26, 2022 -

AutoNation USA Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 22, 2022

Syed was great. He helped me pick the right car and got me a great deal in monthly payments. I highly recommend everyone to go see Syed at Autonation USA Katy if you More

by melissa1880
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed
Jul 25, 2022 -

AutoNation USA Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation USA Katy and we hope to be of service again in the future.

July 18, 2022

I came in and told Gary Phillips what I wanted he was very knowledgeable about the inventory found me my dream car. I am very pleased with my purchase More

by Joshua
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Phillips
Jul 21, 2022 -

AutoNation USA Katy responded

Hello Joshua, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 16, 2022

Brittany Voyles was very professional and kind. We got the best deal thanks to her. More

by Jacqueline Vásquez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany voyles
Jul 18, 2022 -

AutoNation USA Katy responded

Hello Jacqueline, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation USA Katy! Feel free to reach out to us if you need anything. Have a wonderful day.

July 15, 2022

I came here to sell my vehicle. Brittney and Robert were both wonderful. The process took some time but patience is a virtue. I’ll definitely consider coming to Auto Nation in Katy More

by DeRon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert, Brittney
Jul 19, 2022 -

AutoNation USA Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 15, 2022

Great experience. I did have to wait a bit longer than what was originally communicated; however, it was a very smooth process. AutoNation honored the full estimated K More

by dgembol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany, Manny
Jul 19, 2022 -

AutoNation USA Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 05, 2022

We sold AutoNation our truck and the process was SUPER easy and they sent our payment via Zelle, which was awesome! Thank you for making everything so easy! More

by Sarahellis215
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny rosas
Jul 06, 2022 -

AutoNation USA Katy responded

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 27, 2022

Brittany did a fantastic job making the sale of my car quick and painless. She beat all other offers without any back and forth haggling. Highly recommend using Brittany to sell your vehicle! More

by mburney390
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany
Jun 30, 2022 -

AutoNation USA Katy responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 23, 2022

Christian Alvarez was of great help and explained the whole process. Couldn’t have done it without him. Outstanding service. I’ll definitely him recommend to my family and friends. More

by Maxine Rivera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Alvarez
Jun 24, 2022 -

AutoNation USA Katy responded

Hello Maxine, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation USA Katy and we hope to be of service again in the future.

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