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AutoNation USA Katy

Houston, TX

4.8
585 Reviews
AutoNation USA Katy makes buying a pre-owned vehicle easy. Our 1Price-Pre-Owned vehicles come with a Money-Back Guarantee*, 2-Year Included Routine Service* and more. Plus, we'll buy your car, no purchase necessary. Now that's easy.
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15625 Katy Fwy

Houston, TX

77094

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Showing 585 reviews

September 02, 2022

Awesome dealership even better sales man over all it was a good experience at the dealership. More

by valentinesangoyomi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex cumi
Sep 07, 2022 -

AutoNation USA Katy responded

Hi, thank you so much for your positive comments about AutoNation USA Katy! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 31, 2022

I enjoyed my visit to this dealership. Syed made it easy for me to obtain financing and drive out the same day. Thank you for all your help. More

by Sam123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Rizvi
Sep 05, 2022 -

AutoNation USA Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 30, 2022

Jason stokes was absolutely amazing! Very patient and professional. Went above and beyond for me!! More

by Aldridgechastity27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason stokes
Sep 04, 2022 -

AutoNation USA Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 29, 2022

This dealership was a pleasure to work with, Jason Stokes was the rep I worked with and he was very helpful in aiding us with the vehicle we were interested in. His professionalism & character outweighed man More

by Travisosborne88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Stokes
Sep 03, 2022 -

AutoNation USA Katy responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 29, 2022

Great customer service from Moody and Efrain. They were attentive and respectful to myself and my family! More

by rigoolivarez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moody and Efrain
Sep 03, 2022 -

AutoNation USA Katy responded

Hi Rigoolivarez, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

August 27, 2022

They have terrible customer relations after they get the car off the lot. Meaning after you buy the car and run into problems the will not be upfront and willing to fix it. More

by Bossross719
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paloma chavez
Sep 01, 2022 -

AutoNation USA Katy responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (832) 436-0605 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

August 27, 2022

Issac Salazar is the best Sales Specialist at the dealership. El te puede ayudar y habla Español!! More

by 713lexo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Salazar
Aug 31, 2022 -

AutoNation USA Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 27, 2022

Great dealership and good customer service and quick to get you in and out when it comes to getting your car fux More

by Elmo1981
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cumi
Aug 31, 2022 -

AutoNation USA Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

August 27, 2022

We had a great car buying experience with James period it was easy and hassle-free period we highly recommend him More

by Ded
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Sep 01, 2022 -

AutoNation USA Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 26, 2022

Made an appointment with my parents to trade in their car. We met with Mr. Eric Sabre, off the bat he was welcoming and accommodating as my parents didn't speak much english and didn't understand much of More

by Suzzanne Yang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Sabre, Christian
Aug 30, 2022 -

AutoNation USA Katy responded

Hi Suzzanne, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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