AutoNation USA Katy

🛑🚨🛑🚨🛑🚨 Part 2 on the 2020 Camaro zl1 vin 1G1FK1R67L0123387…. Autonation saw my review and posted for me to email customer relations, I’ve emailed twice with no reply! I spoke to my salesman 1G1FK1R67L0123387…. Autonation saw my review and posted for me to email customer relations, I’ve emailed twice with no reply! I spoke to my salesman after he read my review and he asked me to come in and work with the finance manager and they would honor what they first offered. The next morning as we were getting ready to do the deal I messaged the salesman to double check on the car as it had disappeared from the website. He advised it was there and to come in. A few hours later he texted me and said sorry the car is not available, Apparently someone there decided to ignore our deal and “SOLD” the car during closing times to someone out of state, I’m not sure how that’s possible. Fast forward to today Wednesday evening the car that “SOLD” now shows available 700 miles from here in Florida. It seems like someone took all the trouble to ship the car out of state for my deal to be impossible. All I can say is wowwwww… that’s low! Horrible experience, autonation do better! Steer free of this location and company! 🛑🛑🛑🛑🚨🚨🚨🚨🗣️🗣️🗣️🗣️🗣️ Zero ⭐️❌⛔️🚫 More

Outstanding services & Very smooth process thank you to ND and Zo for helping me get the car I wanted and to get me the best deal def recommend these two individuals to anyone who’s looking for a car never ND and Zo for helping me get the car I wanted and to get me the best deal def recommend these two individuals to anyone who’s looking for a car never felt pressured More

One of the best car buying experiences I've ever had! I was looking for a specific year, make, and model used car and have been scanning the various car sales apps/sites, Autonation being one of them, fo I was looking for a specific year, make, and model used car and have been scanning the various car sales apps/sites, Autonation being one of them, for what feels like months and finally saw one come up for sale at the Autonation USA (Katy) nearby. I've been waiting for one to pop up nearby, so it would be an easy visit to test drive. Note: I later learned that Autonation would have worked with me to transfer the same year-make-model car I wanted from other Autonation locations instead of waiting for one to go for sale at that Katy location. I happened to have a different appointment down the street so I booked a test drive. There, we were met with Summer, our sales rep. She is so inviting and helpful, not to mention incredibly patient while my wife and I asked our questions about the car, took the test drive, asked more questions, and the subsequent many looks at the car. We decided to buy it and Summer and Chris, the sales manager, were very accomodating. Chris, with Summer's help, worked with us to come to a deal that all of us were happy with very quickly. Such a pleasant experience, I wished my previous car buying experiences were like this. Since they just received the car, they needed to do their normal pre-sales inspection and detail the car before I could take it. I came back the next day and it was ready and even in better condition than when I test drove it. 100% would go back to them for future car purchases. More

Hello everyone, i'm jose larios,I highly recommend this dealership. The personal are so professional and very flexible. I want to thank you Mr Robert. I did my sell fast and professional. dealership. The personal are so professional and very flexible. I want to thank you Mr Robert. I did my sell fast and professional. More

Summer Stiles was very sweet and professional from the start to the finish of the transaction. She was very prompt and straightforward with the transaction. She made car shopping enjoyable even when car s start to the finish of the transaction. She was very prompt and straightforward with the transaction. She made car shopping enjoyable even when car shopping is usually stressful. Summer knows her cars well even as a woman in the industry. She showed me every feature the car had to offer and was extremely patient even when I had many questions about Apple car play, ambient lighting, and the dashboard. Thank You Summer! You are a true professional. More

Super smooth experience, and stayed late to help! Would definitely recommend and use in the future Would definitely recommend and use in the future More

I worked with Roger recently and he went above & beyond as I changed my mind repeatedly. He made sure I was comfortable with the price, the vehicle & every tiny detail. I absolutely recommend setting an ap as I changed my mind repeatedly. He made sure I was comfortable with the price, the vehicle & every tiny detail. I absolutely recommend setting an appointment with him for all your car buying needs! More

Extremely helpful. This was my first time buying a car in a very long time, and he made this such a smooth experience. On top of that, we drove from Corpus to Houston, This was my first time buying a car in a very long time, and he made this such a smooth experience. On top of that, we drove from Corpus to Houston, to purchase this vehicle and he stayed until around 10pm to get this all finished for us. More

Salesman was very helpful and courteous finance department was also very polite the experience was great i would definitely buy there again. department was also very polite the experience was great i would definitely buy there again. More

Ptah allah had amazing service. He was knowledgable and very professional. I left extremely happy. Thank you to him and Chris! He was knowledgable and very professional. I left extremely happy. Thank you to him and Chris! More