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AutoNation USA Katy

Houston, TX

4.8
608 Reviews
AutoNation USA Katy makes buying a pre-owned vehicle easy. Our 1Price-Pre-Owned vehicles come with a Money-Back Guarantee*, 2-Year Included Routine Service* and more. Plus, we'll buy your car, no purchase necessary. Now that's easy.
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15625 Katy Fwy

Houston, TX

77094

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Showing 608 reviews

November 09, 2022

Excellent Customer Service from right when you walk in and until the deal is closed. Gary provided several different options of vehicles to choose from and addressed any questions or concerns we had. When More

by lilwill77489
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary, Alan
Nov 16, 2022 -

AutoNation USA Katy responded

Hello, your comments keep us motivated and working hard for all our guests! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 08, 2022

Hands down the best place to sell your car. We had just finished spending HOURS at carmax for an offer. Manny and his beautiful partner Brittany guaranteed to beat the offer and they did JUST T More

by salinasrosa.g
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Manny, Brittany
Nov 16, 2022 -

AutoNation USA Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 08, 2022

I sold my truck to the lovely Ms Brittany and she paid me the most for it! She beat carmax, carvana, and a few other local dealers! Her kind smile and soothing voice really sealed the deal for me. Those eyes More

by Antonio R
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brittany, Manny
Nov 16, 2022 -

AutoNation USA Katy responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

November 07, 2022

Moody did a great job assisting me through the process. He’s knowledgeable, energetic and response. Anyone would benefit by receiving his guidance through the buying process. My hats off to him and th More

by Jerdyhop1974
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moody
Nov 07, 2022 -

Jerdyhop1974 responded

I would advise anyone to go see Moody at AutoNation USA Katy to assist in your car buying experience!

November 06, 2022

Great quick service! Very personable and professional! You do not feel like just a number here. More

by PF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manne, Chris, Emmanual
Nov 13, 2022 -

AutoNation USA Katy responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 05, 2022

Very easy to sell. Quick transaction with same day payment. Give it a try and see. More

by Sammydman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris and Richard
Nov 12, 2022 -

AutoNation USA Katy responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

November 03, 2022

I was not the easiest customer but Paloma did fantastic. I had my heart set on a vehicle that they made happen for me. The only feedback I could give would be to communicate better to relieve some of the st More

by JLee37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paloma, Lisa Parasrami
Nov 12, 2022 -

AutoNation USA Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2022

AutoNation Katy is absolutely the place to go to sell your vehicle. What a great group of individuals there are in this store!! My first contact was with Chris, and he promised to offer me more money tha More

by Mary Catherine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny, Chris, Robert
Nov 08, 2022 -

AutoNation USA Katy responded

Hi Mary, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 31, 2022

Good service. Nice and knowledgeable people. Very satisfied with the pricing and ease of the payment transactions. More

by xptuan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merchant
Nov 08, 2022 -

AutoNation USA Katy responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2022

Brian Rollins was a fantastic salesman. He answered all our questions from the beginning to the end. We had the best car buying experience we have ever had. More

by Trump23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rollins, Allan Schmitt
Nov 08, 2022 -

AutoNation USA Katy responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Katy. Please let us know if there is anything else we can do for you; we are more than happy to help!

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