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AutoNation USA Katy

Houston, TX

4.8
608 Reviews
AutoNation USA Katy makes buying a pre-owned vehicle easy. Our 1Price-Pre-Owned vehicles come with a Money-Back Guarantee*, 2-Year Included Routine Service* and more. Plus, we'll buy your car, no purchase necessary. Now that's easy.
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15625 Katy Fwy

Houston, TX

77094

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Showing 608 reviews

January 19, 2023

Excellent customer service with an outstanding team with selling my vehicle to AutoNation. Manny, Robert & Chris helped get me taken care of for an easy transaction. Autonation definitely beat the MAX More

by Jasondelacerda
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert, Manny & Chris
Jan 22, 2023 -

AutoNation USA Katy responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Jan 22, 2023 -

Jasondelacerda responded

Absolutely! Thanks again!” AutoNation Katy

January 18, 2023

Really great service everyone is helpful and super friendly!! They help you as much as they can and they make sure you leave happy from this place. More

by kateet0905
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James
Jan 21, 2023 -

AutoNation USA Katy responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 17, 2023

Premium paid for car. Purchase was agreed to on Holiday weekend and after hours. Bank was closed. $6k down payment. I then coordinated in network bank with AutoNation More

by Mark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Delearship
Jan 20, 2023 -

AutoNation USA Katy responded

Hi Mark, thank you for taking the time to leave us feedback. If you'd be willing to provide more feedback, please reach out to us at (832) 436-0605 so we can assist you further.

Jan 20, 2023 -

Mark responded

"AutoNation USA Katy responded PUBLICLY on 1/20/23 7:01 AM Hi Mark, thank you for taking the time to leave us feedback. If you'd be willing to provide more feedback, please reach out to us at (832) 436-0605 so we can assist you further." The above comment is a joke, right?

January 16, 2023

If you are looking for a quality, pre-owned vehicle, see Patrick at AutoNation USA Katy. He'll take care of you and make the car buying process a whole lot easier. More

by Pphuygen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Huygen
Jan 20, 2023 -

AutoNation USA Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

January 16, 2023

Quick and easy and I appreciated the lack of back and forth negotiating. They did come back to get me closer to my number but the elimination of numerous back and forth is appreciated. Done in one hour More

by Kelliwarren16
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Britnay
Jan 20, 2023 -

AutoNation USA Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

January 14, 2023

Britney was awesome very professional from start to finish. Gave me the best price for my car. Everything was great especially Brittany. More

by Mark.lab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany
Jan 20, 2023 -

AutoNation USA Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Jan 20, 2023 -

Mark.lab responded

Thank you

January 14, 2023

Manny is INCREDIBLE. We purchased 2 vehicles from him here at AutoNation USA Katy a little over a year ago. We now have to move away for work and came back to Manny becau More

by Patricio G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Rosas
Jan 20, 2023 -

AutoNation USA Katy responded

Hi Patricio, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 13, 2023

Alexis Arbaiza was a consumate professional. Made sure that my car was ready to test drive, and that my old car got an appraisal while we were gone. Saved tons of time! Even though I decided not More

by roger t
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Arbaiza, Alan Schmitt
Jan 20, 2023 -

AutoNation USA Katy responded

Hi Roger, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

January 13, 2023

Manny was helpful in making the sell of my suv very smooth and easy and was able to beat other dealerships! I am so grateful for his help and would highly Recommend others to speak and work with him i More

by Kayy2022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny, Robert
Jan 20, 2023 -

AutoNation USA Katy responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation USA Katy. If you ever need help, just give us a call. Happy motoring!

January 10, 2023

Excellent customer service. Polite and listened. Taken care of quickly to be hi Ben the quote More

by Viv g
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 13, 2023 -

AutoNation USA Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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