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AutoNation USA Katy
Houston, TX
614 Reviews
AutoNation USA Katy makes buying a pre-owned vehicle easy. Our 1Price-Pre-Owned vehicles come with a Money-Back Guarantee*, 2-Year Included Routine Service* and more. Plus, we'll buy your car, no purchase necessary. Now that's easy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
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Showing 614 reviews
February 24, 2023
AutoNation on Katy freeway was so helpful and friendly kind patience,but above all I will recommend these guys to everyone that's in need of a car or truck. Ask for I.C. and Isaac, They are hands down bes kind patience,but above all I will recommend these guys to everyone that's in need of a car or truck. Ask for I.C. and Isaac, They are hands down best car salesman ever.Thank you so much I.C. and Isaac. More
by msjones4520
Employees Worked With
IC and Isaac
February 24, 2023
It’s been two weeks and I still don’t have the car because they are fixing driver door handle. They didn’t even give a loaner. It’s like I paid huge some of money for the car but got back nothing because they are fixing driver door handle. They didn’t even give a loaner. It’s like I paid huge some of money for the car but got back nothing More
by chandthebuilder
Employees Worked With
RJ, Ronaldo, James, Emine
February 20, 2023
Had a few offers in hand, but had concluded I would have to sell the car myself. Brittany hustled for my business and asked for a shot to make a competitive offer. I explained my minimum and we were able to sell the car myself. Brittany hustled for my business and asked for a shot to make a competitive offer. I explained my minimum and we were able to come to terms. Big thanks to Brittany and team for allowing me to avoid the haste of having selling it private. More
by LexusSeller
Employees Worked With
Brittany
February 08, 2023
Jeff and Efrain were absolutely amazing. There was nothing left unanswered, all questions were anticipated in advance, and everything was delivered with an exceptional smile and outstanding There was nothing left unanswered, all questions were anticipated in advance, and everything was delivered with an exceptional smile and outstanding service delivery. These two truly show the importance of listening to the customer to deliver 5 star service. They just won a customer for life. More
by M.acome
Employees Worked With
Jefferson, Efrain
February 07, 2023
My sales person, Summer was FANTASTIC! !! Waiting for finance department to get paperwork together took forever! With that being said, the person that we signed our papers with, Allen, was !! Waiting for finance department to get paperwork together took forever! With that being said, the person that we signed our papers with, Allen, was GREAT! More
by JD
Employees Worked With
Summer and Allen
February 06, 2023
Roger was very responsive to communications and prompt to reply to all questions. Test drive with Christian and paperwork process also were smooth and Roger tried to make it as quick as possible to accommod reply to all questions. Test drive with Christian and paperwork process also were smooth and Roger tried to make it as quick as possible to accommodate my schedule. More
by William S
Employees Worked With
Roger, Christian
