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AutoNation USA Katy

Houston, TX

4.8
614 Reviews
AutoNation USA Katy makes buying a pre-owned vehicle easy. Our 1Price-Pre-Owned vehicles come with a Money-Back Guarantee*, 2-Year Included Routine Service* and more. Plus, we'll buy your car, no purchase necessary. Now that's easy.
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15625 Katy Fwy

Houston, TX

77094

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Showing 614 reviews

January 11, 2025

I had the best experience here! Nate was not pushy, he was very helpful, and very honest I felt. I will be back to buy my son his first car soon. I highly recommend this dealership More

by Shawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Moore
Jan 14, 2025 -

AutoNation USA Katy responded

We are pleased to hear you had such a positive experience with us, Shawn! If you ever need help, just give us a call. Happy motoring!

January 09, 2025

It is the best in Houston. Awesome and the employees are the best. And it's clean. More

by mmwaniga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis
Jan 13, 2025 -

AutoNation USA Katy responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jan 13, 2025 -

mmwaniga responded

Thank you so much

January 08, 2025

As a 20 year military veteran I hold service to a high standard and this "organization" has no standard. Dealing with this "organization" has been the worst car buying experience in my car buying history. More

by houston_texas_live
Recommend Dealer
No
Employees Worked With
sales person (IC), title registration rep (jojo), manager (Raheem)
Jan 10, 2025 -

AutoNation USA Katy responded

Hello, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com

January 06, 2025

Summer was an amazing person and very helpful. Thank you Kody for helping me when I needed it the most! More

by jjgarcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kody The Sales Manager
Jan 09, 2025 -

AutoNation USA Katy responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (832) 436-0605 to discuss what we can do to help.

January 05, 2025

Called in to talk to someone about A Lexus LS 500 and got on the phone with SUMMER! Since I lived in Dallas I needed extra photos before a made the trip over there. Summer got the photos to me within min More

by Randy.dacus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Summer
January 03, 2025

IC was a great salesman. Worked with our request and got us exactly what we needed! Thank you! More

by bs828x
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
IC
Jan 04, 2025 -

AutoNation USA Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation USA Katy! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 02, 2025

The process was simple. I appreciated Justin’s transparency and professionalism. I would definitely return here. More

by sarahnhardin
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin
Jan 03, 2025 -

AutoNation USA Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 31, 2024

Overall great experience. Wide selection of vehicles with autonation, this location variation was low. Overall, we still found a vehicle meeting our criteria; of what we were More

by Jorge_andrade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Rosas, summer stiles
Jan 01, 2025 -

AutoNation USA Katy responded

Hi, we appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 29, 2024

She’s the best Sales girl I have worked with on a vehicle purchase will highly recommend to anyone. More

by Jonathan flores
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Alvarez
Jan 01, 2025 -

AutoNation USA Katy responded

Hi Jonathan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation USA Katy and we hope to be of service again in the future.

December 27, 2024

Summer and Mariana were amazing to work with. They made the process of buying a car, trading in my previous one, and obtaining financing extremely easy and transparent. I would highly recommend w More

by romeo.solis1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Summer, Mariana
Dec 31, 2024 -

AutoNation USA Katy responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation USA Katy. Thank you so much for being one of our valued guests and we look forward to your next visit!

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