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AutoNation USA Katy

Houston, TX

Overview
Reviews
Vehicles
4.7
630 Reviews
AutoNation USA Katy makes buying a pre-owned vehicle easy. Our 1Price-Pre-Owned vehicles come with a Money-Back Guarantee*, 2-Year Included Routine Service* and more. Plus, we'll buy your car, no purchase necessary. Now that's easy.
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15625 Katy Fwy

Houston, TX

77094

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Showing 630 reviews

June 07, 2024

The dealership was incredibly clean and well managed. Roger Torres was very knowledgeable about specifics I was needing help with. I would definitely use this dealership and sales person again. More

by brandydemeris
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roger Torres
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Jun 11, 2024 -

AutoNation USA Katy responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

June 06, 2024

Very easy to deal with, no haggle price, no unwanted add on fees, and the cars are not junk. Salesperson was open and honest. Would definitely recommend. More

by jvbrown7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis , Will
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Jun 07, 2024 -

AutoNation USA Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

May 31, 2024

Everything was wonderful! I loved the whole team.i would definitely do it again!!!! Dylan was great!!! More

by suzannestafford9
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan and the team!
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Jun 05, 2024 -

AutoNation USA Katy responded

Hi, thank you so much for the positive review! Feel free to stop by if you ever need any more help.

May 29, 2024

They didn’t explain well and car lights not working so check everything and specially when they offer protection plan More

by Khurramsattar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shannon and Raheem
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May 31, 2024 -

AutoNation USA Katy responded

Hello, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (832) 436-0605 when you have a chance. Thank you, and we look forward to hearing from you.

May 25, 2024

Justin Hernandez was a great salesman. He did a great job. Also, the finance dept, specifically Raheem, went out of their way to find me the deal I wanted. I will definitely return to this More

by Jack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Hernandez and Raheem
Report | Print
May 27, 2024 -

AutoNation USA Katy responded

Hello Jack, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 13, 2024

Customer service was excellent very polite. Also, they take the time to talk with you. Explain things to you. More

by Esfany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kutaiba
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May 16, 2024 -

AutoNation USA Katy responded

Hi Esfany, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 01, 2024

Very painless and fast transaction. I received $500 dollars more than quoted online for my 2019 Tesla Model 3. If you have a car to sell talk to Dylan or Robert they will take care of y More

by dseejr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dylan and Robert
Report | Print
May 03, 2024 -

AutoNation USA Katy responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Katy. If you need more help, our team is available to talk -- safe travels!

April 27, 2024

We came here to sell our car and they were able to beat another dealerships offer. More

by barghoutiwalid
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brittany Voyles, Robert
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Apr 30, 2024 -

AutoNation USA Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 23, 2024

Rodgers was great hands down. Will go with him again. I got his number for the future. More

by alfredojose1993
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodger Torres
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Apr 27, 2024 -

AutoNation USA Katy responded

Hi, we're happy to hear you had such a positive experience with Rodgers! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 16, 2024

I had an amazing experience with Raheem Drummond's! He was very welcoming and helpful! More

by kk1995628
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raheem drummonds
Report | Print
Apr 19, 2024 -

AutoNation USA Katy responded

Hi, we are pleased to hear you had such a positive experience with Raheem! Don't hesitate to call us if you ever need anything. Be safe on the road!

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