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AutoNation USA Houston

Houston, TX

Overview
Reviews
Vehicles
4.7
276 Reviews
AutoNation USA Houston makes buying a pre-owned vehicle easy. Our 1Price-Pre-Owned vehicles come with a Money-Back Guarantee*, 2-Year Included Routine Service* and more. Plus, we'll buy your car, no purchase necessary. Now that's easy.
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8526 North Fwy

Houston, TX

77037

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Showing 276 reviews

September 19, 2024

John Z was awesome and helped me get a BMW at like lightning speed and gave incredible service! More

by Godson Inikori
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Z
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Sep 21, 2024 -

AutoNation USA Houston responded

We appreciate you taking the time to leave us a response, Godson! If you ever need help, just give us a call. Happy motoring!

September 18, 2024

Great working with these guys. Good communication and seamless process. My third time working with them More

by Gene
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard
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Sep 21, 2024 -

AutoNation USA Houston responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 14, 2024

I would recommend it 100% it was a great service and they helped us a lot. More

by Franyi90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Makenzie
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Sep 17, 2024 -

AutoNation USA Houston responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 14, 2024

Cornell offered great service and I was ina nd out quickly. I had done a lot of research on the vehicle and knew i got the best deal. Very easy to work with. I highly recommend you go see him More

by Michael.f28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cornell
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Sep 17, 2024 -

AutoNation USA Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you.

September 14, 2024

Rene was great! Very honest and helpful and I’m very happy with my experience at this dealership. More

by Briana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rene Sanchez
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Sep 17, 2024 -

AutoNation USA Houston responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 12, 2024

Best got xxxx place in America and especially in Houston. They will make you feel like you are at home with your family, whether that’s providing you with a ride to go eat or drink. My favorite person Richar More

by jaylonlindsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard
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Sep 14, 2024 -

AutoNation USA Houston responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 12, 2024

No pressure, welcoming and professional! My mind was set that I was going to purchase a vehicle upon walking in and being welcomed. It is very noticeable that Customer Service is a priorit More

by Carmelojr0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Johnnathan Chahin
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Sep 14, 2024 -

AutoNation USA Houston responded

Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

Nov 10, 2024 -

Carmelojr0 responded

As my initial review was sincere and true, it was too premature. The vehicle I purchased in AutoNation USA Houston has turned out to be a huge problem. On 13 September 2024 I drove the vehicle off the lot and ended up calling the dealership the same day to get me a tow truck because the steering system shut down on me while I was driving. I decided to leave them the vehicle so they can perform the required maintenance, and after 30 days they claimed the vehicle was fixed and ready for me to pick it up. On 16 October 2024 I went to pick up the vehicle and once again drove off the lot. The vehicles steering did not feel normal, so I took it to another repair shop. This is where it was brought to my attention that the vehicle requires a large amount of maintenance due to an impact to the subframe. This impact damage is very noticeable to any technician as soon as the vehicle is up on a lift. AutoNation USA Houston had this vehicle in maintenance for a month and claimed to make repairs, but failed to disclose the damage to the subframe. I did purchase an extended warranty through AutoNation and unfortunately the impact the vehicle has voids most of what needs to be fixed. I can’t take the vehicle back to AutoNation USA Houston because I can’t trust their technicians or staff to actually be truthful.

Nov 10, 2024 -

Carmelojr0 responded

I won’t be making any future purchases through AutoNation USA Houston due to my unfortunate experience with the one and only vehicle I did I purchase there. I due plan on filing a complaint via the Better Business Bureau, and hopefully prevent from anyone else having to deal with the type of service I received.

September 11, 2024

Jonathan was very helpful! I love that they will not let you leave with a car until the car is 100% safe and passes all inspections. More

by Jade
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Sep 13, 2024 -

AutoNation USA Houston responded

Jade, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 11, 2024

Good prices, friendly staff and they were willing and happy to work with me on a complicated transaction More

by nathanthegreathan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnnatan and Mykael
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Sep 13, 2024 -

AutoNation USA Houston responded

Hi, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!

September 11, 2024

We were here to buy a car , Jonathan was an excellent,friendly and welcoming guy . thanks for your help More

by Fayechalhoub
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Sep 14, 2024 -

AutoNation USA Houston responded

Hi, thanks for your praise and kind comments about our team. Feel free to stop by if you ever need any more help.

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