AutoNation Toyota Winter Park - Service Center
Winter Park, FL
2,431 Reviews of AutoNation Toyota Winter Park - Service Center
My experience with the Service Center AutoNation Toyota Winter Park is generally positive. This time was no exception. Communication was excellent. The pickup process has changed since my last visit so Winter Park is generally positive. This time was no exception. Communication was excellent. The pickup process has changed since my last visit so I was a bit confused by it but I do think it will ultimately be more efficient than the old process. More
I went in for an oil change after calling the day before to find out how much this location charged. When I got my bill, I saw the price was $10 more than it should have been. When I told the advisor it was to find out how much this location charged. When I got my bill, I saw the price was $10 more than it should have been. When I told the advisor it was wrong, he said that it was the correct price. When I insisted he check, he saw the price was indeed wrong. It felt like they were trying to add to my bill and hoped I wouldn't notice (which I'm sure most people don't). He also told me I could use an additional coupon before I agreed to the service but would not honor the full amount on the bill. If I had known, I would have saved the coupon for another visit. I used to feel like the advisors here had the customers' best interests in mind, but now they are so focused on getting people in and out and adding unnecessary charges in hopes that people won't notice. More