AutoNation Toyota Winter Park - Service Center

My service advisor was Cristina wow all I can say amazing customer service from start to end. She greeted me with a smile, Kept me informed about issues with my car, made sure she reviewed my history in the customer service from start to end. She greeted me with a smile, Kept me informed about issues with my car, made sure she reviewed my history in the system to make sure she can see what was covered by warranty and what wasn’t. Was super friendly and gave me her full attention and made me feel very important and taken care of. She was super sweet to my son and gave him a coloring book and crayons. She was outstanding. When driving up they offered me a cold bottle of water. Most of all everyone was wearing a mask and when waiting in the car line to get checked in they had us wait in our car what a great idea instead of rushing us out they kept us in our cars I loved it .. it was safe due to covid19 and when it was time to check in that’s when we left the car and sat in the waiting area. I felt the flow of the new way was so organized and will planned out. Everyone greeted you with a hello and a smile. You saw the supervisor on the floor making sure everything was running smoothly and all customer were taken care of. Yes it was busy it was after the Labor Day holiday.. yes I had to wait three hours but I felt safe and taken care of and that’s what really matters. I will like to thank Cristina again this experience was outstanding. I also wanted to thank Rommy , Stewart and Sale for running such an amazing team Great Job Auto Nation Toyota with the new changes. I love it. More

Christian Delivered on what was promised. Price too high to change an engine air filter. Fuel injection price too high. Oil change $23 last time and $70 This time? to change an engine air filter. Fuel injection price too high. Oil change $23 last time and $70 This time? More

Todo lo que dicen es muy técnico, y a pesar de eso el servicio es malísimo desde mucho tiempo. normalmente me dijeron 1 hora, me dijeron 2 y me lo entregaron 3:45 horas despues servicio es malísimo desde mucho tiempo. normalmente me dijeron 1 hora, me dijeron 2 y me lo entregaron 3:45 horas despues More

Do NOT buy a used car from this dealership! They are VERY nice when you first come in, but once you buy your vehicle they turn around and try not to help you if something is wrong! Please find another dealer nice when you first come in, but once you buy your vehicle they turn around and try not to help you if something is wrong! Please find another dealer thank me later More

Rami does a great job taking care of you. Everyone is polite and want to make sure you are not waiting for long. I’m happy with Toyota. polite and want to make sure you are not waiting for long. I’m happy with Toyota. More

Person who helped me talked way too fast. Felt like he was rushing me and he forgot to add windshield wiper fluid like I asked. was rushing me and he forgot to add windshield wiper fluid like I asked. More

Excellent service and fast the car was ready an hour before. I recommend it 100% I have been serving in Autonation for 4 years and I do not change. before. I recommend it 100% I have been serving in Autonation for 4 years and I do not change. More

Went in for service and from greeter to service agent Edwin, everything was pure professionalism. Have made this my dealership for service and parts. Thank You Edwin, everything was pure professionalism. Have made this my dealership for service and parts. Thank You More

I have always been a great experience from day one thank you Toyota enjoy Mr. Eddie so for everyone that I dealt with has been nice you Toyota enjoy Mr. Eddie so for everyone that I dealt with has been nice More