AutoNation Toyota Winter Park - Service Center
Winter Park, FL
2,431 Reviews of AutoNation Toyota Winter Park - Service Center
Fast, thoroughly professional from the time I arrived until the job was done.. my service manager, Christian kept me informed every step of the way. Most strongly recommended. until the job was done.. my service manager, Christian kept me informed every step of the way. Most strongly recommended. More
Took my truck for an oil change and was disappointed to get my truck back to find the radio station was changed, a/c changed to 60 degrees and fan on full blast as well as my passenger mirror completely mo get my truck back to find the radio station was changed, a/c changed to 60 degrees and fan on full blast as well as my passenger mirror completely moved off the motor. This was my second time bringing my truck in, the first time I took it and had no issues like this. More
Extra attention to details and easy to work with. They care about my safety and appreciate my business. I feel confident and secure when I leave that my 4Runner is road ready! \ care about my safety and appreciate my business. I feel confident and secure when I leave that my 4Runner is road ready! \ More
Claudi Franco, service manager, was most gracious in helping me. Even though my car only needed to have the rear view mirror reattached to the windshield, I was there several hours. Apparently they ha helping me. Even though my car only needed to have the rear view mirror reattached to the windshield, I was there several hours. Apparently they had to send for the proper glue, which took over an hour. Perhaps this is something you should retain in your inventory? Claudi kept me informed and assured me the problem was being addressed, so I did not feel 'forgotten' in the waiting room. More
I have been a customer for over 20 years and purchased 7 Toyotas from this dealership. I have also had all service on these vehicles there. My last visit on September 10, 2021 was a horrible experience. Toyotas from this dealership. I have also had all service on these vehicles there. My last visit on September 10, 2021 was a horrible experience. I was advised to make an appointment for my 6 month oil change which I did. When I arrived I was told there would be a 2 hour wait for this service and since I was in a long line I agreed to wait. Well after 3 hours I contacted Jerry in Service and asked him to bring my car back to me without oil change. He then checked on it and said it would be ready shortly. Therefore I do not intend to use Auto Nation Toyota service ever again. My appointment was not recognized and 3 hours for an oil change is horrible service. More
Stopped by to scheduled an appointment for a recall on my 4Runner. Was expecting a couple weeks out for an appointment but Michael Gonzales said the parts were in stock and could perform the work while I wa 4Runner. Was expecting a couple weeks out for an appointment but Michael Gonzales said the parts were in stock and could perform the work while I waited (~1.5 hrs), no appointment needed. I couldn't believe it, every other dealership I've been to over the years has almost always been booked 2+ weeks out. I doubt this is the norm but was a pleasant surprise. Michael was very friendly and also answered a couple of my technical questions regarding the recall work. While I waited I purchased a couple of WeatherTech items that were competitively priced with the online retailers. Overall a great experience that was unexpected! More