AutoNation Toyota Winter Park - Service Center
Winter Park, FL
2,431 Reviews of AutoNation Toyota Winter Park - Service Center
Car taken for headliner repair. Not fixed on first 2 visits. Next visit resulted in repair that did not work. Next visit unsuccessful because wrong part ordered. Next visit was finally successful after visits. Next visit resulted in repair that did not work. Next visit unsuccessful because wrong part ordered. Next visit was finally successful after leaving car for 4 days. When car was finally located on the lot (25 minute delay) the dar returned with dirt and water spots covering car even though I specifically requested the car being washed. Actual headliner repair accomplished. Entire process should not have taken this long. Poor follow by service department. More
On 10-20-21 I had my 2nd Toyota service performed. This is a Service Center Review. I have already written a raving review on my Care Team Agent, Christina Rivera in June (of which she says she did not get is a Service Center Review. I have already written a raving review on my Care Team Agent, Christina Rivera in June (of which she says she did not get notified by Management/not good). Today I was introduced to Team Member, Aracell Tapia, who handled my service. She was professional, listened, explained the process and repeated my service requests correctly. My appointment was on time & I was out within the hour. After I returned home I had another question. I texted Aracell & she promptly answered to my satisfaction. I would recommend her and ANation Toyota Winter Park Service. More
I always feel robbed after very long waits, getting service here. Today was the last straw, after being told a hybrid battery replacement would cost $4000 I arrived to .be told the price was $5300 beca service here. Today was the last straw, after being told a hybrid battery replacement would cost $4000 I arrived to .be told the price was $5300 because they hadn’t told me that the 5 hrs of labor would cost $1000. Doubt the mechanics make $200/hr. Buying and servicing elsewhere in the future. More