AutoNation Toyota Winter Park - Service Center

So much for making an appointment?! At 2:pm I still not had not even been checked in for a 1:30pm appointment! had not even been checked in for a 1:30pm appointment! More

So Far each and every experience has been very positive. The wait time is always as conveyed, the service writers greet promptly and all repair seem to be done properly the first time. Also there are never The wait time is always as conveyed, the service writers greet promptly and all repair seem to be done properly the first time. Also there are never any “surprise” repairs needing to be done! More

GREAT SERVICE, MY ADVISOR WAS THE BEST. I WILL BE BACK. ALWAYS ASK FOR HIM ALWAYS ASK FOR HIM More

The dealership is where I buy all my vehicle’s and get them serviced there they always take very good care of my vehicle’s great job keep up the great work. them serviced there they always take very good care of my vehicle’s great job keep up the great work. More

The Toyota was brought in for a recall and upon picking up the Toyota, whomever did the service broke the dash. Although Manny was very friendly and professional and immediately said they would order a ne up the Toyota, whomever did the service broke the dash. Although Manny was very friendly and professional and immediately said they would order a new dash. We had to bring it back to have the dash installed. I'd give Manny a 10+ for his awesome customer service. Manny is a super person and communicates super well. More

Service is excellent once you talk with a service provider. It took 3 days of calling and being disconnected or getting someones voicemail (left messages) The service manager Stewart (left him a m provider. It took 3 days of calling and being disconnected or getting someones voicemail (left messages) The service manager Stewart (left him a message too) is the only one who returned my call. After that all was awesome. Phone communication needs to be improved cause I was going to schedule the work I wanted done elsewhere till Stewart called me back Kudos to Stewart More

They listened to my concerns and verify that everithing was fine and they rotate my tires was fine and they rotate my tires More

Service with Brandon was great and one of the car valets when he tried to unlock my door with the key fob the battery was dead. He immediately went and got one replaced for me. Great service! when he tried to unlock my door with the key fob the battery was dead. He immediately went and got one replaced for me. Great service! More

Definitely was not happy with service this visit, 2 hours to rotate tires and fill fluids and then I feel you tried to use a scare tactic when you emailed me what needed to be done with my car highlighted in to rotate tires and fill fluids and then I feel you tried to use a scare tactic when you emailed me what needed to be done with my car highlighted in red like it’s urgent, I had to call the next day to question how they came to that result and spoke with Romie about it and was told it should not be in the red which is very misleading to a customer . I had to question how they came to this result when they did not take my car for a test drive or even put it on a machine to see if it needed alignment. was told just based on mileage. So it should never been in the red urgent line .also was sent a email that I needed this 36,000 mile check up for $21.00 but was charged 26 plus tax and it’s the principle on this .. maybe work on a little better customer service , complementary car wash or even coffee or hot chocolate. Being told by someone I can purchase a coffee in the cafe, really !! And after I cashed out with my service advisor I am waiting outside for my car and no one says a thing for about 10 minutes until my advisor walks by and says your car is parked in last spot and ready to go. I said gee thanks for finally telling me no one let me know.. I have a oil change in July hopefully this will be a better experience.. More

Over the past fifteen years, I have purchased two vehicles from this dealer and have had all service performed by the dealer. I was completely satisfied with the purchasing experiences. The service d vehicles from this dealer and have had all service performed by the dealer. I was completely satisfied with the purchasing experiences. The service department is excellent! More