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AutoNation Toyota Winter Park - Service Center

Winter Park, FL

4.4
2,429 Reviews

2,429 Reviews of AutoNation Toyota Winter Park - Service Center

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March 14, 2022

My appointment was at 9 and was received fast. They told me what they were going to do and took care of my car. I just love going there because of how informative and organized the staff is. More

by Jae Figueroa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salinas
Mar 16, 2022 -

AutoNation Toyota Winter Park responded

Hello Jae, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 13, 2022

Service attendants greeted me the am I went with a FRIENDLY and courteous attitude. I was quickly acknowledged and setup. I appreciate being updated and .my first service I had on new 5 mth old 4 r More

by MebEug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Barbera, SAL AKHTAR
Mar 14, 2022 -

AutoNation Toyota Winter Park responded

Hi Mebeug, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 13, 2022

Busy dealearship well organize keeped me informed. Maintained there time and price estimate. Thank you More

by Brokerarmando
Recommend Dealer
Yes
Employees Worked With
Brandom
Mar 14, 2022 -

AutoNation Toyota Winter Park responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 12, 2022

Tomorrow will be the 4th weekend in a row we have had to go to the service department to get our door panel fixed. First they had to order the part. Then they ordered the wrong part. Then they got the righ More

by lauriec0523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No one sounds familiar.
Mar 14, 2022 -

AutoNation Toyota Winter Park responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (407) 680-0783. We'd appreciate the chance to make your experience a positive one. Take care!

March 12, 2022

Car in for several services and only chose oil and would do rest later. Sat over an hour and a half then got up to check on it and saw my car was moved to front of servicing area. Upon asking if was ready t More

by LynnB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Chesse
Mar 14, 2022 -

AutoNation Toyota Winter Park responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (407) 680-0783 so we can work towards a resolution. We look forward to hearing from you. Take care!

Mar 21, 2022 -

LynnB responded

A response will not resolve the level of the service on this day or my irritation with it. Just puts me on guard if I have any other services at your dealership. Please just be aware that when a car is sitting in front of the garage for 45 minutes it requires some kind of attention. Thank you

Mar 21, 2022 -

LynnB responded

Don’t depend on the amount of time the service takes. Check on the status so you don’t get left sitting. Otherwise happy overall with services at this dealership and I would recommend them confidently

March 11, 2022

Service couldn't have been better. It was well worth the wait. I drove all the way from Vero Beach to get this much better trustworthy service. The dealership there cost over $500 to More

by Woody
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SAL AKHTAR, amine abide, Mike Abdelkodous
Mar 14, 2022 -

AutoNation Toyota Winter Park responded

Hi Woody, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 11, 2022

The dealership kept me informed the whole way while my car was in service. Excellent communication and partnership. More

by tin.molten-0g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Z
Mar 13, 2022 -

AutoNation Toyota Winter Park responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 11, 2022

The waiting time was less than an hour, although I would have preferred more time and fewer miles on my vehicle. I am very upset when I got to the dealer my car had almost 4800 miles, when I got home I che More

by euri_albero
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Marcos
Mar 14, 2022 -

AutoNation Toyota Winter Park responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (407) 680-0783 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

March 10, 2022

I have always been very pleased with the professionalism that I received with all the people that took care of me. Thank you so much 😃 More

by lazzara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacket and Elizabeth
Mar 12, 2022 -

AutoNation Toyota Winter Park responded

Hi Lazzara, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Mar 12, 2022 -

lazzara responded

Thank you so much for everything you have done for me. Your employees are all people friendly and that touch my heart. God bless you always 🙏

March 10, 2022

We made an appointment over the phone and were told that it would take 30 minutes for our oil change. When we arrived the service advisor told us it would be 2 plus hours. Our service advisor offered a rent More

by richardcarpenter23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Celentano
Mar 12, 2022 -

AutoNation Toyota Winter Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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