AutoNation Toyota Winter Park - Service Center

Service is great, they take great care of my 2018 RAV4, no issues.Scheduling was my only glitch. Didn’t receive appt confirmation email or text, both times i called to confirm and they asked me Both times no issues.Scheduling was my only glitch. Didn’t receive appt confirmation email or text, both times i called to confirm and they asked me Both times about my 2015 RAV4 which was turned in as i have a 2018 RAV4. More

Employees standing around not assisting. Over charged for a tire that I was told would be reimbursed instead did not get a refund. I am a senior and my car was not brought to me I had to lo Over charged for a tire that I was told would be reimbursed instead did not get a refund. I am a senior and my car was not brought to me I had to locate it on my own when work was completed. The tires were rotated and no one noticed a nail in one of them , I returned 3 times for this to be resolved, before they just put air in the tires and sent me on my way. My service tech needs to be trained, apparently he is new. The one before was just rude. I miss the techs that you had a few months ago, they knew what they were doing. If there was another place to take my car too I would. When I did finally locate my car after asking for help several times, no one bother to remove the floor paper or work number sign. I also had to ask for a sticker to know when to come for the next oil change. More

I was taken in for service promptly and service person was polite and knowledgeable. My only complaint was the time it took to get the tires rotated. I did not need an oil change. I got there on time for was polite and knowledgeable. My only complaint was the time it took to get the tires rotated. I did not need an oil change. I got there on time for my appointment, but waited an hour for time rotation. More

This time I went to Auto Nation for my 10000 miles warranty of my Toyota Tacoma and every time all the persons there have been very kind and about my car still working like new thanks of you. I like g warranty of my Toyota Tacoma and every time all the persons there have been very kind and about my car still working like new thanks of you. I like go there 👍 More

My advisor Brandon is awesome! The rest of the Team was very friendly and helpful! The rest of the Team was very friendly and helpful! More

It wasn't until I went for prepaid service that the service was rated by time and not mileage. Thus service had expires, I also found out that when first notified of needed oil change, there were only service was rated by time and not mileage. Thus service had expires, I also found out that when first notified of needed oil change, there were only 3000 miles, and I discovered that it was supposed to be 10,000 oil change. With the pandemic, no one is driving high mileage and if you sell one of those care packages, you should tell the client, it has an expiration date. Then perhaps the customer will not feel as though they have ripped off and cheated out of their money. Bill Boyd. More

it perfect world for it e v thi I l e for all love iy More

I was very satified with service advisor imput ,he was on point and very helpful. point and very helpful. More

Service was wonderful. I was in and out of there in under an hour. Taking all my Toyotas here. I was in and out of there in under an hour. Taking all my Toyotas here. More

YOU COULD DO BETTER WITH THE SHUTTLE RIDES, I WAITED OVER 1 HR AND WAS STANDING THERE AT THE PICK UP SPOT, THE SHUTTLE WENT TO THE FRONT AND PICKED UP ANOTHER PERSON WHILE 5 OF US STOOD THERE WAITING, 1 GUY 1 HR AND WAS STANDING THERE AT THE PICK UP SPOT, THE SHUTTLE WENT TO THE FRONT AND PICKED UP ANOTHER PERSON WHILE 5 OF US STOOD THERE WAITING, 1 GUY WAS WAITING 2 HRS, I WOUD UP WALKING HOME OVER 4 MILES. DEFINITELY NEED TO IMOROVE ON THAT PART OF CUSTOMER SERVICE, IF YOU ARE INCREASINGLY GETTING BUSIER HIRE MORE SHUTTLE DRIVERS FOR THE MORNINGS, NOT JUST THE 2 YOU HAVE More