AutoNation Toyota Winter Park - Service Center
Winter Park, FL
2,431 Reviews of AutoNation Toyota Winter Park - Service Center
Well when I came in I had an appointment at 1:30 my advisor Brandon was on lunch and the other people said I didn’t have an appointment until I showed them my email confirmation, very bad customer serv advisor Brandon was on lunch and the other people said I didn’t have an appointment until I showed them my email confirmation, very bad customer service overall, than when I come to pay I have a complimentary 2 years of maintenance free and than now they say it was only twice a year, they lied the the customer just so you can buy a car and than when you need to get whatever they promised the don’t want to honor their promise horrible dealer overall I won’t be back. People be careful with this dealership! More
Exactly what I expected from this dealership. Prompt, efficient and knowledgeable service. Thank you for the car wash. My car was very happy with the service. Prompt, efficient and knowledgeable service. Thank you for the car wash. My car was very happy with the service. More
Good service, a little slow checking me in. Mens bathroom was almost out of hand soap. Work done was top notch, wait time for work to be completed was a little too long as they’re a very busy d Mens bathroom was almost out of hand soap. Work done was top notch, wait time for work to be completed was a little too long as they’re a very busy dealership. Nice and close and reasonable price More
Every time I go there I am greated very Profesional. And Japhet always takes good care of me. And the car service excellent as well. Excellent in over all! And Japhet always takes good care of me. And the car service excellent as well. Excellent in over all! More
Yesterday I went to perform a simple tire rotation service, I had an appointment scheduled at 5:30 p.m. I arrived at around 5:00 p.m., there was only one vehicle in service request when I arrived, and service, I had an appointment scheduled at 5:30 p.m. I arrived at around 5:00 p.m., there was only one vehicle in service request when I arrived, and I left there at 6:45 p.m. What opinion can I give on this? In addition, the payment of my service is covered by a prepayment acquired when buying the vehicle and they tell me that I should go earlier because if not they cannot process it, I do not understand if they themselves sold me that benefit. so I have to stop working in order to use my coupons. because they did not explain that at first that it was only to be used for a few hours. it's hard for me to go earlier. . More
As always quick and complete on service items, great staff, keep up the great work, HOWEVER I was looking at upgrading my Tacoma to a newer Tundra and the Staff guy who did the apraisal on my pristin staff, keep up the great work, HOWEVER I was looking at upgrading my Tacoma to a newer Tundra and the Staff guy who did the apraisal on my pristine 2019 Tacoma with just a bit over 15,000 miles gave me an astronomical low ball apraisal when asked he did not even look at the truck he did not know it was a TRD with 4-Wheel drive as well as the extras on it, needless to say I was Insulted by the trade value offer! I have done business with them for close to 15 years of which i bought and traded in 3 Rav 4's a 4-Runner, and purchsed a tacoma.. not sure why this happened however it makes me want to consider another Dealership. 5-Star service dept, 1 -Star sales not happy with what transpired. More