AutoNation Toyota Winter Park - Service Center
Winter Park, FL
2,431 Reviews of AutoNation Toyota Winter Park - Service Center
I bought my used Cadallic from this dealership in Oct. I had an EXCELLENT experience with my salesman and all the staff at the dealership. So, when my first service was due (which had been scheduled by I had an EXCELLENT experience with my salesman and all the staff at the dealership. So, when my first service was due (which had been scheduled by the dealership back when I purchased the car), I expected the same type of service. Throughout the dealership there were signs about "how they value client's time" and that they pride themselves on a 90 minute routine oil change/service. Well, after waiting 1 1/2 hours, I was told that my car was JUST being taken in to service and it was ANOTHER hour before it was completed. Additionally, I was disappointed that my car did not get a carwash (as I had from my previous Nissan dealer). More
We own a 2002 and 2001 Camry both purchased at this dealership. All of our services are also completed there. They both run perfectly. Thank you for your service. dealership. All of our services are also completed there. They both run perfectly. Thank you for your service. More
On April 4th, 2022, I went to Auto Nation to have the 80,000 mile checkup of my 2013 Prius V completed. One of the first questions asked of me was, "Do you have an appointment?" "No, I replied," and th 80,000 mile checkup of my 2013 Prius V completed. One of the first questions asked of me was, "Do you have an appointment?" "No, I replied," and the young lady said, "okay, someone will be right with you." Very soon afterwards, Servis Advisor, Mr. Oscar Luna, took my keys and asked if I was going to wait on the service. Anyway, Mr. Luna soon looked me up in the waiting room and explained what needed done to the vehicle. Since the list was long and expensive, I asked if something could wait until next time. Mr. Luna said, yes, the SDC Fuel Injector Cleaning Service and Air Intake Cleaning could wait and he would make a note of it for my next visit. Soon, my vehicle was ready and Mr. Luna thanked me for using Auto Nation, he took my credit card and performed the transaction at his station. This probably saved me 10 to 15 minutes; great change in procedures for Auto Nation. I want to compliment Mr. Luna for his professionalism and courtesy. I will definitely recommend anyone use Auto Nation Service anytime. Overall rating for this visit was Outstanding. Thanks to everyone involved. More
Knowledgeable, trustworthy, organized, efficient, honest, polite , educated, hard working, personable, good manners, customer oriented, fair, good business practices, rich!! polite , educated, hard working, personable, good manners, customer oriented, fair, good business practices, rich!! More
I love this dealer. Service always great. The only thing was there wasn't discount to help with unexpected expenses like happened to me. I know if my previous service ad Service always great. The only thing was there wasn't discount to help with unexpected expenses like happened to me. I know if my previous service advisor was there, he will help me. More
Vehicle drop off was relatively quick and more importantly it was very efficient considering the business of the service shop. My vehicle was promised in about an hour, and it was ready right on t importantly it was very efficient considering the business of the service shop. My vehicle was promised in about an hour, and it was ready right on time with that forecast. Checkout was a breeze, and I was on my way. More