AutoNation Toyota Winter Park - Service Center

My service manager Gerry has been taking good care of me for 15yrs this month. He always a pleasure to work with. for 15yrs this month. He always a pleasure to work with. More

Process to schedule my appointment online was very easy. My advisor (Michael) was very professional and kept me informed through both email and text. I have used AutoNation Toyota Winter Park for years an My advisor (Michael) was very professional and kept me informed through both email and text. I have used AutoNation Toyota Winter Park for years and always been satisfied. More

Took my 2021 Toyota rav 4 for oil change everyone was friendly and service was just as the promised under 1 hour in and out. AMAZING!!!! friendly and service was just as the promised under 1 hour in and out. AMAZING!!!! More

For the first time in the 15 plus years I have been bringing my cars to you for servicing, I am extremely disappointed. Less than 24 hours after my last expensive repairs on my Lexus ES330, my service bringing my cars to you for servicing, I am extremely disappointed. Less than 24 hours after my last expensive repairs on my Lexus ES330, my service lights on my dashboard came on. After 3 phone attempts to get a service manager to respond to my call, I have yet to receive a call. Considering the amount spent on the recent repairs, I expected a phone response. So far, no response. More

They always complete the job on time. , and deliver the car back washed and looking good. , and deliver the car back washed and looking good. More

I usually give 5 star, but this visit was w challenge, they didn't top off fluid's my battery xx said all clear, I was told they would check electrical battery and charging system didn't see any of that o they didn't top off fluid's my battery xx said all clear, I was told they would check electrical battery and charging system didn't see any of that on the paper work they obviously overbooked their technicians that means they don't care enough about their staff when they are over working them, but they replaced the battery no charge my service advisor was awesome they didn't do an electrical xx and last it took over 2 1/2 hours for not sure what. They ask you to do 5-star rate in the end and that isn't honest to me, let the consumer rate on customer experience The dealership is old and service centre isn't accommodating for the volume of business, but I do have to say they work very hard More

Thankful for the great service I have always received , Clinton explained what my car needed to be worked on with understandable detail. Clinton explained what my car needed to be worked on with understandable detail. More

Dealership had van for a month. Was suppose to fix automatic trunk closure mechanism. Picked it up after it was serviced and stated it was working. Wife tried it out and it didnt Was suppose to fix automatic trunk closure mechanism. Picked it up after it was serviced and stated it was working. Wife tried it out and it didnt work! Now they say they can't figure out why its not working correctly ($1000.00 bucks later) This doesn't include time the same dealership did a break job on an older van and forgot to correctly secure left front caliper to mounting More

Service is slow and very expensive, dealer need improvement experience customers and should be more respectful with customers improvement experience customers and should be more respectful with customers More

The dealership was extremely busy, people everywhere. I had a warranty repair that had to keep my truck overnight due to new part failing. I was given a rental car, since I do not have any other means I had a warranty repair that had to keep my truck overnight due to new part failing. I was given a rental car, since I do not have any other means of transportation. The rental was not offered, but there was no hesitation when I asked for it. Best part....I was not hit with any upselling and that is why I'm giving 4 stars.. The service dept. was extremely busy but my rep recognized me in the crowd and took good care of me. Customers have to be patient due to the massive amounts of things going on. The check in line is long at any time of the day. Don't wait for your repair, leave your vehicle there! I would have probably lost my mind if I had waited on it. Overall, the employees were keeping it moving and staying positive. More