AutoNation Toyota Winter Park - Service Center
Winter Park, FL
2,432 Reviews of AutoNation Toyota Winter Park - Service Center
Friendly. Very helpful.. kept me updated The gentleman that checked me was very polite. Please with service Very helpful.. kept me updated The gentleman that checked me was very polite. Please with service More
Service has always been superb but improvement is needed in area when you first pull in for service. Too many people not doing anything and wait time too long in area when you first pull in for service. Too many people not doing anything and wait time too long More
How long should it take to rotate tires and check a tire for a slow leak? Does 3 + hours sound right? This morning I arrived for my 8:30 am appointment and was told it would take 1.5 hours so I told them I for a slow leak? Does 3 + hours sound right? This morning I arrived for my 8:30 am appointment and was told it would take 1.5 hours so I told them I would wait. At 2 hours I checked and was told would be done soon. At 3 hours I found out the car had not been touched. I took the car and left. Was told they were backed-up. How backed up can you be by 8:30 am? Was told it is always like this on Monday. So what is the point of an appointment? Misery loves company - there were people everywhere waiting. Maybe take in fewer cars if this is expected every Monday? Total waste of my morning. More
The service dept is amazing. They go above and beyond expectations. They are busy for a good reason. Make appointment and plan to get picked up. Great crew! They go above and beyond expectations. They are busy for a good reason. Make appointment and plan to get picked up. Great crew! More
The service has changed for the worst since the last time I was there.3hrs for an oil change without being given the option to decline it. Unacceptable, unprofessional and inconsiderate. This will not happen I was there.3hrs for an oil change without being given the option to decline it. Unacceptable, unprofessional and inconsiderate. This will not happen again because after over 10 yrs. of being a faithful customer you will not see me or my wife again. She has also been a loyal customer for over many yrs. More
The service I have received has been good. The time it takes when I have an appointment is excessive. I had an oil change and brake fluid flush that took two and a half hours. I would recommen The time it takes when I have an appointment is excessive. I had an oil change and brake fluid flush that took two and a half hours. I would recommend this service department if the work time was reasonable for what they were doing. More
I always receive a warm welcome by Oscar Luna or whoever else registers me in for service on either of our 2 Toyota Vehicles. Waiting for service to be completed in the clean surroundings of the dealership else registers me in for service on either of our 2 Toyota Vehicles. Waiting for service to be completed in the clean surroundings of the dealership is an added feature. More