AutoNation Toyota Winter Park - Service Center
Winter Park, FL
2,431 Reviews of AutoNation Toyota Winter Park - Service Center
I have been coming to this place to have work done on my old Toyota Corolla and my new one for over 15 years. They have always been helpful and friendly to me and answered all my questions. The oil change old Toyota Corolla and my new one for over 15 years. They have always been helpful and friendly to me and answered all my questions. The oil change and service took less than an hour! More
I had a 10 a m appointment for an oil change. I arrived & the tech told me that my car would be washed & vacuumed then oil would be changed. 2 1/2 hours later the car was done! When I got home I I arrived & the tech told me that my car would be washed & vacuumed then oil would be changed. 2 1/2 hours later the car was done! When I got home I realized that they had not vacuumed & the car looked like it hadn't been washed. I could see the finger prints through the dirt on the hub caps! I phoned the dealership & told them that I was dissatisfied with the amount of time I had spent for them to service my car & that they hadn't done the wash or vacuum. Manager apologized & said that they would detail the car at my convenience. More
This visit was for an annual service. Other than the 10 minute wait to see a service advisor, it appeared to be a well oiled machine. The 4 personnel that I had contact with were friend Other than the 10 minute wait to see a service advisor, it appeared to be a well oiled machine. The 4 personnel that I had contact with were friendly and courteous, and the last person who finalized my appointment was informative as well. More
I just purchased a pre-owned late model Lexus GS from this dealership, and I have to say that I have never been treated better by any dealership in my life! I typical buy a new car every 2 to 3 years and this dealership, and I have to say that I have never been treated better by any dealership in my life! I typical buy a new car every 2 to 3 years and I am 48 years old, so I have a considerable amount of experience. The GM, Nick was very friendly and helpful, he put me in touch with a sales manager named Erkan, and he went so far above and beyond to make sure I got a car that I loved and that it was a perfect fit for me. I do not think that he normally would handle a regular sale like mine, but he made himself available to me and really just exceeded my expectations in every way. My partner and I have been servicing my partners Camry here for years, so I already knew I liked their service department (Kory Jackson takes good care of us), but I have to say that the purchasing experience was just as amazing. Luis was my finance guy and he made sure I got a great APR and agreeable payments. Thank you again, to all of you! This dealership has a customer for life! UPDATE: There were some issues with the car after purchase that Rommy Smeir (Service Manager) handled like an champ. He went above and beyond to assist in making things right. Things happen and I understand that, but he made sure this issued were addressed and really did an excellent job! Thank you Rommy!!! :-) More
I really like coming here, just wished the part I requested was here vs. me having to return and when I was driving home, I noticed some back marks/dirt on my door panels and passenger seat. requested was here vs. me having to return and when I was driving home, I noticed some back marks/dirt on my door panels and passenger seat. More
Well organized and helpful for service. Plenty of comfortable seating and free coffee for guests while they wait. Even movie room for the kids. I normally pick the earliest appt for rout Plenty of comfortable seating and free coffee for guests while they wait. Even movie room for the kids. I normally pick the earliest appt for routine service as the wait can be a little long. More