AutoNation Toyota Winter Park - Service Center
Winter Park, FL
2,431 Reviews of AutoNation Toyota Winter Park - Service Center
Poor experience with service. Scheduled a 7:00 am appointment arrived at 6:45, long line and other cars were there and serviced before me that did not have an appointment. Too Scheduled a 7:00 am appointment arrived at 6:45, long line and other cars were there and serviced before me that did not have an appointment. Took 2.5 hours for a basic oil change which is absurd. Then they could not locate my car. I saw the car as they drove it away from where they tell people to pick up their car. Finally after speaking to 2 people I got my car. Waste of time!!! More
The airbag in my Toyota Rav 4 had a recall. I came in for the replacement. The service personnel were friendly and courteous. The waiting areas were comfortable and clean. A very busy area. The I came in for the replacement. The service personnel were friendly and courteous. The waiting areas were comfortable and clean. A very busy area. The service people were quite generous to also include a free car wash! Quite unexpected. But greatly appreciated. More
Courteous dealership to work with. Was pleased with the quickness and attentiveness upon arrival. Advisor offered to have my vehicle washed and vacuumed though, and it was not vacuumed Was pleased with the quickness and attentiveness upon arrival. Advisor offered to have my vehicle washed and vacuumed though, and it was not vacuumed out. More
Giuseppe was my service advisor. He was courteous and actually listened to my concerns and made suggestions, didnt pressure to sell. Also assisted in getting me a little discount to He was courteous and actually listened to my concerns and made suggestions, didnt pressure to sell. Also assisted in getting me a little discount to help me out. He estimated my wait time and stayed in touch. Also, this dealership is very busy but offers plenty of things to do while you wait. Makes the wait time go by faster. Great experience on this visit. More
Friendly staff. The service advisor explain everything and forecasted service time accurately. Dealer has good facilities for those waiting for vehicle. Excellent c The service advisor explain everything and forecasted service time accurately. Dealer has good facilities for those waiting for vehicle. Excellent customer service. More
Many cars in line to check in - could move a little faster. Service coordinator was very efficient even though the repair service took several hours longer than estimated. faster. Service coordinator was very efficient even though the repair service took several hours longer than estimated. More
Staff seemed be very helpful from the moment I arrived for me appointment. I was there to have a airbag recall fixed on My Toyota Corolla and also to have a diagnosis test done on a slight hard gear shi for me appointment. I was there to have a airbag recall fixed on My Toyota Corolla and also to have a diagnosis test done on a slight hard gear shift. The staff person explained to me the procedure and the details of what would be done. She called me once the car was ready More
I appreciate the friendly and reliable service that I receive from AutoNation. Their online appointment scheduling makes setting (and changing) an appointment a breeze. receive from AutoNation. Their online appointment scheduling makes setting (and changing) an appointment a breeze. More