AutoNation Toyota Winter Park - Service Center

Great service center. Service advisor was nice and knowledgeable. Explained all to me in detail. Service advisor was nice and knowledgeable. Explained all to me in detail. More

Disappointed when I tried to use my windshield washer a day after 10,000 mile service, only to find it bone dry.☹️ day after 10,000 mile service, only to find it bone dry.☹️ More

Another oil change and tire rotation for my 2016 Cadillac XTS, with no problems or delay. The shuttle service was on time and the driver courteous. My longtime Service Advisor Cory Pope made it all happen, a XTS, with no problems or delay. The shuttle service was on time and the driver courteous. My longtime Service Advisor Cory Pope made it all happen, again! More

Great service Great staff Great Experience. Been a client for years at this location and will be continuing Been a client for years at this location and will be continuing More

Excelente atencion del representante, muyresponsable y profesional. Tuve que esperar 4 hrs y siemore estuvo preocupado profesional. Tuve que esperar 4 hrs y siemore estuvo preocupado More

The best service and the best people very faster with the customer is really good customer is really good More

Appointment was handled as discussed on the phone when appointment scheduled. Even handled some new rattle that just started. appointment scheduled. Even handled some new rattle that just started. More

*Online appointment process - Excellent *Reminders untill the appointment date via SMS- Excellent *Reminder via voice call if any re schedule required - Excellent *On arrival customer service - Exce untill the appointment date via SMS- Excellent *Reminder via voice call if any re schedule required - Excellent *On arrival customer service - Excellent * Time taken for the job- Not satisfied *Information provided before service by the service agent - Not satisfied * Customer requirements for service - Not captured by Service agent * Clarity and trust of the service- Fail *Point inspection of the vehicle report - Not satisfied with details due to most items are missed. * Payment and release - Excellent Comparing to my previous visit I'm not satisfied with the service I got due to above and there were some issues which were captured by Service before not even captured this time and I haven't done any repairs. And I did not request to do the tyre rotation which was billed and one I pointed out charges were removed and said tyre rotation was not done. According to the guide lines billing done once the job done.so either tyres were rotate which I don't require as I have already done and informed to agent which is a big issue for me or else it's not done , but thy do charge. So I'm not clear about what has happened. This is my experience from Start to end which is not satisfied. More

Brought my vehicle in for an issue with airflow. Kory was very professional. Kept me informed throughout the day while my vehicle was being diagnosed and fixed. Kory was very professional. Kept me informed throughout the day while my vehicle was being diagnosed and fixed. More

This dealership is managed very well. The employees are professional and polite and provide great service. My Tundra was serviced timely and the work was done right the first time. The employees are professional and polite and provide great service. My Tundra was serviced timely and the work was done right the first time. More