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AutoNation Toyota Winter Park - Service Center

Winter Park, FL

4.4
2,429 Reviews

2,429 Reviews of AutoNation Toyota Winter Park - Service Center

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September 17, 2022

Place great and great service ! so fats …I loved my car ! So Thank you Toyota! More

by deborausa2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Jose
Sep 21, 2022 -

AutoNation Toyota Winter Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 16, 2022

Awesome service and courtesy customer service and technicians. Clean waiting room. Vending machine service. Excellent More

by Oma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, Angelo
Sep 19, 2022 -

AutoNation Toyota Winter Park responded

Hi Oma, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

September 16, 2022

Everyone is so kind and respectful for every customer. I highly recommend autonation winter park for service and purchasing any car More

by hector sosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose carrera
Sep 20, 2022 -

AutoNation Toyota Winter Park responded

Hi Hector , it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Toyota Winter Park and we hope to be of service again in the future.

September 16, 2022

Arrived early for a ToyotaCare covered maintenance appointment. They got me right in and texted a picture of my car as they started. The work was completed within an hour of arrival. Very satisfied More

by Otownfz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos, Pedro, Edward
Sep 19, 2022 -

AutoNation Toyota Winter Park responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

September 16, 2022

Great process. Efficient, personable, customer focused. My Service provider watched out for me and explained the process in detail. More

by patpat45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Japhat Montalvo
Sep 19, 2022 -

AutoNation Toyota Winter Park responded

Hi, we are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.

September 16, 2022

The service representative quoted an HOUR OR LESS for pickup. Unfortunately it took more than 2 hours and 30 mins to pick up my vehicle. They had to take out a nail and patch it. So extra time was needed More

by cintron2315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan
Sep 19, 2022 -

AutoNation Toyota Winter Park responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (407) 680-0783 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

September 16, 2022

Service takes too long. They put you in the waiting room and forget about you, even with an appointment More

by Saadyam313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
Sep 19, 2022 -

AutoNation Toyota Winter Park responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (407) 680-0783 to discuss what we can do to help.

September 16, 2022

Had a 12:00 appointment for an oil change. Waited 20 minutes for a service adviser. Eventually got my car back at 3:20. This was the worst service experience I have ever had anywhere. More

by pbullock53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Giovanni
Sep 19, 2022 -

AutoNation Toyota Winter Park responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0783 to discuss what we can do to help.

Sep 28, 2022 -

pbullock53 responded

The General Manager called and apologized for what I experienced. He offered me a satisfactory resolution and assured me that this will not happen in the future. His actions have convinced me to use this dealership once more. More businesses should have this kind of follow up.

September 15, 2022

Terrible service advisor Jackson Kory. Made me wait for 6 hrs to tell me he couldn't help me. Am not recommending this dealership. More

by Naija
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kory Jackson
Sep 20, 2022 -

AutoNation Toyota Winter Park responded

Hi Naija, we are deeply disappointed by your experience at AutoNation Toyota Winter Park. Please call our General Manager at (407) 680-0783 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

September 15, 2022

What I like is to make an appointment for service and everything goes well and without delay. More

by evantasador
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos, David
Sep 18, 2022 -

AutoNation Toyota Winter Park responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

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