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AutoNation Toyota White Marsh

Baltimore, MD

Overview
Reviews
4.2
44 Reviews
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8001 Belair Road

Baltimore, MD

21236

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Showing 44 reviews

January 16, 2026

Poor customer service! Was very disappointed with my experience. If I could do it over , I would choose somewhere else. More

by metcalf4512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not sure of names in the service department
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Jan 17, 2026 -

AutoNation Toyota White Marsh responded

Hello, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (410) 661-5700 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

January 13, 2026

The service is top notch and the staff members are very cooperative. I enjoyed the service More

by oriadeisijola53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armanda
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January 09, 2026

Very professional service. Service Representative kept me informed on the progress of the service being conducted. More

by willis.curtis31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malick
Print
Jan 11, 2026 -

AutoNation Toyota White Marsh responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 09, 2026

I have dealt with the former "Jerry's" before and found their service exceptional. Auto Nation provided the same level of customer service. I am pleased with the staff I met, especially Stuart Weinstein. More

by cminetree
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stuart Weinstein, Used car manager, finance rep.
Print
Jan 11, 2026 -

AutoNation Toyota White Marsh responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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