AutoNation Toyota Weston - Service Center
Davie, FL
1,687 Reviews of AutoNation Toyota Weston - Service Center
Easy to make service appointment. Staff knowledgeable and efficient. Facility clean and comfortable. Service appointment on time and completed quickly. Overall the experience was excellent. efficient. Facility clean and comfortable. Service appointment on time and completed quickly. Overall the experience was excellent. More
I have always received good or better customer service at AutoNation Toyota Weston. Rashan is a top notch professional who understands a customers needs. Keep up the great work! AutoNation Toyota Weston. Rashan is a top notch professional who understands a customers needs. Keep up the great work! More
Went there to get a service for my car, Rashan Seeram Went there to get a service for my car, Rashan Seeram was amazing. He was knowledgeable, courteous, helpful and extremely accommodating. He took car Went there to get a service for my car, Rashan Seeram was amazing. He was knowledgeable, courteous, helpful and extremely accommodating. He took care of us from the moment we stepped in the door. Great guy that really went the extra mile to make sure we had an excellent experience and that all of our needs were met. There are different dealers that are closer to my house that is not to be named but I go out of my way to go to this Autonation Toyota of Weston because of the service provided by Rashan and the rest of the staff there. 10/10 would recommend. More
Took my 2020 Tacoma in for for its 10k service today and was very disappointed. Upon arrival to pick my vehicle up I noticed grease on all 4 door handles, front seats, steering wheel and shifter knob. Upon was very disappointed. Upon arrival to pick my vehicle up I noticed grease on all 4 door handles, front seats, steering wheel and shifter knob. Upon further inspection I found the oil filler cap was left on top of the battery!!!!!!!! After showing the service manager these issues he had my vehicle taken back into the service department. The grease was cleaned off of my front seats and the oil filler cap was properly installed but my vehicle was still covered in greasy handprints. Once I arrived home I had to clean up the mess they left behind. Furthermore they did not install the cover on my cabin air filter properly. It seems complimentary service comes with a price at Autonation Toyota of Weston. More
What a waste of my time. I went to get my complimentary oil change. I am going on a trip and wanted to freshen everything up to keep me safe. After nearly 2 hours, the tech forgot I was there, I had to go oil change. I am going on a trip and wanted to freshen everything up to keep me safe. After nearly 2 hours, the tech forgot I was there, I had to go up and get my own ticket, and they never worked on the car! They claimed it wasn't time for an oil change so they did not do it, but they only topped off my fluids, rotated my tires, and checked my brakes. upon my own inspection, my tires weren't touched and not a SINGLE fluid reservoir was filled. I had to go home and top my own fluids to manufacturer recommended levels. Do NOT take your car for maintenance here, they may not even do it! More
AutoNationToyota is the worst Toyota dealership. I’m 74 years old that bought a 2018 RAV4 December 17,2017. The few times that I took my RAV4 for service all the employees have a terrible attitude they thi years old that bought a 2018 RAV4 December 17,2017. The few times that I took my RAV4 for service all the employees have a terrible attitude they think that the customer is wasting their time. When trying to call the only live person that actually talks to you is the receptionist and all she does is makes excuses transferring Your call to a voice message service. All the message left were never returned. More
Employee compliment Wanted to say I’ve been a customer for about 8 yrs now and each time I take the car in for service the employees get better and better. Jose Rivera wa Wanted to say I’ve been a customer for about 8 yrs now and each time I take the car in for service the employees get better and better. Jose Rivera was my go to guy again today and I must say he’s is by far the absolute best person. What a great person. Thanks so much. More
Intentionally messed up the tire balance to sell alignment Took my Toyota for the 20,000 mile service. Oil change and tire rotation. I was told that I need an alignment at this mileage. I said the car drives p Took my Toyota for the 20,000 mile service. Oil change and tire rotation. I was told that I need an alignment at this mileage. I said the car drives perfectly; no pull to left or right or any vibration and none of my other cars have ever wanted a "routine" alignment at this low mileage. When I got the car back, the wheel was vibrating when you drove at highway speeds. Took the car back and had to wait 4 more hours for them to fix what they had messed up in the first place. Is this how you force people to buy your alignment package? I have already paid $699 for "Toyota Care" for 4 years of maintenance, otherwise I would never take my car to a Toyota dealer again. More
Always something to dissatisfy the customer I have paid several visits to this dealership for maintenance on my car. Twice I have been very disappointment at the level of professionalism of the I have paid several visits to this dealership for maintenance on my car. Twice I have been very disappointment at the level of professionalism of the mechanics inside the building. Once I brought the car in for a flat tire and they sent me back home after they "fixed" it. Turns out a few hours later the same tire was flat again, so I brought it to my personal mechanic and I saw there was NO PATCH TO BE FOUND. Autonation Toyota of Weston sent me back on the street with no patch AND THEY CHARGED ME of course. Another instance, I brought the car for a recall on the passenger side, and I got the car back extremely dirty and grease with hand marks all over the dashboard, door and window. Also they made a complete mess inside my glove compartment. important paperwork all dirty and wrinkled as well as my checkbook torn. BIG MESS. More