AutoNation Toyota Weston - Service Center
Davie, FL
1,687 Reviews of AutoNation Toyota Weston - Service Center
Mediocre service! Very slow check-in, even with an appointment. Charged a premium price for a simple oil change. They should consider a complementary wash, considering how long they kept the car. F appointment. Charged a premium price for a simple oil change. They should consider a complementary wash, considering how long they kept the car. Fortunately, there are other Toyota dealerships in the Miami area. More
Went in for an oil service and tire rotation, when they returned my car they switched out one of my hub caps for a worn out generic one and the glove compartment was on the floor. They also left oil stains returned my car they switched out one of my hub caps for a worn out generic one and the glove compartment was on the floor. They also left oil stains all over my car. More
Excelente atención , me trataron como a una reina. 100% recomendado. Fue rápido, siempre estuvieron pendiente, me informaron a detalles todo lo que le realizaron recomendado. Fue rápido, siempre estuvieron pendiente, me informaron a detalles todo lo que le realizaron More
Mike Juan the service advisor is great at what he does he explains details with your vehicle and come up with the best solution if you visit ask for Mike explains details with your vehicle and come up with the best solution if you visit ask for Mike More
Hi, I have been to this dealership a lot in the last couple of years and have worked with a few of their agents. All very professional, understanding and always doing their best. On my recent trip, I w couple of years and have worked with a few of their agents. All very professional, understanding and always doing their best. On my recent trip, I worked with Daniel. His empathy for what I had been through was truly touching. He handled everything needed from fixing the car to the rental car in a way that was easy and simple. He kept me updated with the status as there was a delay in getting a part and his timely communication saved me a lot of time. Thank you Daniel for your top notch service. The dealership itself is clean and everyone is friendly. Thank you. More
Took my brand new car in to get serviced on something that was a problem from the factory. Had a 2:30 p.m. appointment. They took my car sent me home because they had to order the part. As soon as I got that was a problem from the factory. Had a 2:30 p.m. appointment. They took my car sent me home because they had to order the part. As soon as I got home they called me to drive back to pick up a courtesy car. Upon returning they had me wait another hour and then offered me my choice of cars?!? If they had so many courtesy cars why did I not leave with one until so many hours after my 2:30 appointment??? Why did I have to drive home and then back again and then wait? This service depart is so poorly organized it can drive a person to tears. The manager, a Mr. Landrove, was no where to be found on what appeared to be one of their busiest days. The only person to save the day was the cashier named Oscar. he was calm collected and highly overworked. No matter how stressed the customers became he kept people calm. Oscar deserves to be manager. More
Great customer service and good interaction with personnel at the facility waiting time was excellent,one thing missing was complementary newspaper and snacks for customers personnel at the facility waiting time was excellent,one thing missing was complementary newspaper and snacks for customers More
The costumer services is good, Michael Juan is nice person, I always go with him , he is very profesional and his work is good, 100 % for him person, I always go with him , he is very profesional and his work is good, 100 % for him More
It is a very professional place with good facilities. Personnel are very straightforward with the kind of services the car requires and its cost. Highly recommended, specially for Toyota cars. Personnel are very straightforward with the kind of services the car requires and its cost. Highly recommended, specially for Toyota cars. More