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AutoNation Toyota Weston - Service Center

Davie, FL

4.7
1,687 Reviews

1,687 Reviews of AutoNation Toyota Weston - Service Center

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February 11, 2022

Rude, unprofessional staff and unpredictable service, wasting time without giving information and unacceptable behavior and actions. More

by Omer F Baysal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Robertson
Feb 15, 2022 -

AutoNation Toyota Weston responded

Hi Omer, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (954) 644-4867 -- we hope to hear from you soon.

February 11, 2022

I had a great experience specially with Howard Herman, he take care of me first class. and Anji in the front very friendly and helpful. all together I good service More

by ben-ezra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anji
Feb 11, 2022 -

ben-ezra responded

I do get a very good service with Howard

February 11, 2022

great service. polite and informed staff. experience very good as usual. Patrick was very polite and helpful. will recommend to anyone anyime More

by quesib56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Patrick Barnes
Feb 14, 2022 -

AutoNation Toyota Weston responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 11, 2022

Mr Diaz Cesar is good adviser, quick service and good price. will recommended to anyone Auto Nation Toyota Weston. More

by Xavier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Saiz Diaz
Feb 15, 2022 -

AutoNation Toyota Weston responded

Hi Xavier, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Weston. Thanks for the recommendation, and have an amazing day!

February 10, 2022

Great service. No waiting time for anything. My service representative was friendly and answered all my questions. Very helpful A plus on everything! More

by stone2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Servan, Mario Ruiz
Feb 12, 2022 -

AutoNation Toyota Weston responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

February 10, 2022

Jose Rivera is a great advisor. Dealer facilities are clean. Quick service in about an hour. The only problem I had this last time is that they gave me the cat back all dirty on the inside with grease o More

by Jean.torres
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
Feb 12, 2022 -

AutoNation Toyota Weston responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Weston. We are always more than happy to assist you if anything else comes up. Take care!

February 10, 2022

I had no issues with the service however, when I took my truck to service I was a bit disappointed that I saw my truck was completed with its service and it took almost an hour and a half for someone to let More

by brandonp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Saiz Diaz
Feb 14, 2022 -

AutoNation Toyota Weston responded

Hi Brandonp, we appreciate you taking the time to respond. The staff at AutoNation Toyota Weston take our reviews very seriously. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (954) 644-4867 to discuss what we can do to help.

Feb 14, 2022 -

brandonp responded

Will do. Thank you.

February 10, 2022

I was surprised to receive an email from someone in the service center to offer us a complimentary service of choice from a list they provided. I was skeptical at first. However, I called and verified that More

by Emmanuel "Manny" Rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Llano, Lisa Robertson
Feb 14, 2022 -

AutoNation Toyota Weston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Weston! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 09, 2022

I didn't have an appointment but I was given fast service with happy faces More

by Esperanza1ve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dwpt
Feb 11, 2022 -

AutoNation Toyota Weston responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 09, 2022

Good job ,thank you Alberto service was good.friendly and on time as promised no surprises More

by imad115
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alberto corales, Lisa Robertson
Feb 11, 2022 -

AutoNation Toyota Weston responded

Hi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

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