AutoNation Toyota Weston

Cat and mouse games, took my Tacoma in for what was supposed to be an oil change, was til my front end was .0001 out of alignment. I consented against my better judgement that my 12000 mile driven on F supposed to be an oil change, was til my front end was .0001 out of alignment. I consented against my better judgement that my 12000 mile driven on Florida roads vehicle needed front end alignment. At the same time while the vehicle was under warranty mentioned to the service writer about the spots on the hood who stated they will wash it to take a look at it. Long story short, they did the alignment so they can charge me for an out of warrantee service and did nothing about the rust spots on the hood. Incidentally they did not change the oil either stating I don’t have enough miles since the last change. Received another notice in December stating I needed an oil change, made an appointment for the first week of January. Brought in the vehicle in January was once again told I don’t have enough miles for an oil change, I told them about the spots on the hood and they quickly told me my vehicle is out of warranty. I appealed to the manager who stated he would call me and after a week called to the main Toyota 800 number who also stated they would call me back. And is now over a month without any calls. By the way the spots are caused by a a plastic ( Saran Wrap) type of film they stick on the vehicle to make it shine and protect it from debris. I had no idea this paint protection garbage is factory warranted for one year. In view of the fact this dealership failed to even make any effort to call me back, I will no longer consider another Toyota next time I replace my current vehicle. Ironically they are trying to sell me an extended warranty as I write this unhappy experience. I’ve been around long enough to know when a dealership is no longer interested in repeat sales. In this case the words sham and scam come to mind and I have no problem considering other makes of vehicles in the future. After the many years of Toyota ownerships it’s time for a change. More

I was treated with respect and kindness. David listened to what I wanted and showed me the Corolla. David listened to what I wanted and showed me the Corolla. More

El mejor dealer de florida , rápidos, profesionales y muy buenos precios. Gracias .lo recomiendo a todos no se arrepentirán. buenos precios. Gracias .lo recomiendo a todos no se arrepentirán. More

It was not going well in the beginning but omer made is work . He is really talented to make sure things work out for the real customer. Disappointed by the toyota finance dept as commitment made to me work . He is really talented to make sure things work out for the real customer. Disappointed by the toyota finance dept as commitment made to me to get the car at 5.99% but for some reasons it didn’t approve even though my credit was good. More

Great experience and easy process, Carlos guide us with every detail on the car, highly recommended every detail on the car, highly recommended More

Awesome experience from the service coordinator Nicholas. Nice, clean, perfect information and work done within the time frame they mentioned. Nice, clean, perfect information and work done within the time frame they mentioned. More

I was charged 3 hours of car rental as I was told that was the minimum. I have since learned that 1 hour is the minimum. I should not have had to pay for car rental for a recall notice. I found great diff was the minimum. I have since learned that 1 hour is the minimum. I should not have had to pay for car rental for a recall notice. I found great difficulty conversing with the staff as they all spoke in a foreign language. More

Clementina was an awesome advisor, all the process was fast. I really recommend her!! 5 stars!! fast. I really recommend her!! 5 stars!! More

My experience at the dealership was amazing. Everyone was so courteous and so sweet and took really good care of me and I really appreciate. Everyone was so courteous and so sweet and took really good care of me and I really appreciate. More

Everyone was friendly, helpful and knowledgeable about the truck I wanted to buy. The salesman was great the truck I wanted to buy. The salesman was great More