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AutoNation Toyota Thornton Road - Service Center

Lithia Springs, GA

4.3
682 Reviews

682 Reviews of AutoNation Toyota Thornton Road - Service Center

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September 18, 2021

Very helpful did take time to fix. Took me to return the rental and did what they could not to make the bill so high. More

by sharmeen3252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky and Anthony
Sep 24, 2021 -

AutoNation Toyota Thornton Road responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2021

Excellent service; Excellent professionalism; Dennard goes beyond most to make certain your service experience is a very good one… More

by Livsey4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennard
Sep 23, 2021 -

AutoNation Toyota Thornton Road responded

Hi, thanks for your praise and kind comments about our team. We're so glad that we were able to go above and beyond your expectations! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 16, 2021

The service area where the service advisor are located was clean and the waiting area was clean everyone had on their 😷 including myself. More

by jackie061364
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. R. Glen
Sep 18, 2021 -

AutoNation Toyota Thornton Road responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

September 15, 2021

Bought my car from this dealership because of the Welcoming environment nice ,professional people.Pricey compared to other places though . More

by b.chamssi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simo khatabi
Sep 17, 2021 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Thornton Road! If you have any further questions, please give us a call. We're always happy to help!

September 15, 2021

I needed a tire. Jason was great. He explained and gave me some suggestions. He didn’t try to pressure me into buying a full set. He understood that I was not prepared to spend a lot of money. I got a grea More

by Valerie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 17, 2021 -

AutoNation Toyota Thornton Road responded

Valerie, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Thornton Road! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 15, 2021

I had an appointment at 1030 am for services. I arrive at 1023 am. The waiting period for an oil change and tire rotation was over 2 hrs. Besides, the wait time staff were friendly. The waiting area was clea More

by DARLINEGARCON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Sep 18, 2021 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 14, 2021

My service appointment was at 8:30 am. I left the dealership at 1:00 pm. My rep, Mitch, was very professional, courteous and hustled the entire 4.5 hours I was there. The service I receive is good. More

by achance1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Recarrdio Mitchell
Sep 16, 2021 -

AutoNation Toyota Thornton Road responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 13, 2021

Mr. Ricarrdio was great! Very detailed about my service, what I needed and Not needed! I found that information rewarding. He didn't allow me to spend extra if not needed. Also, very polite. Thank you A More

by Myramurphy
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ricarrdio Mitchell
Sep 16, 2021 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 13, 2021

Besides the long wait, service was very good with detailed information given. Reinaldo Glen helped me so much and made my experience spectacular. Even though he came with bad news about my car he mad More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reinaldo Glen
Sep 16, 2021 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 13, 2021

The Service employee that took care of us was outstanding. 5 stars for Mitch. They were prompt and were fabulous at communicating with us about the service needed on our van. Our maintenance was More

by e_schall82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
Sep 16, 2021 -

AutoNation Toyota Thornton Road responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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