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AutoNation Toyota Thornton Road - Service Center

Lithia Springs, GA

4.3
682 Reviews

682 Reviews of AutoNation Toyota Thornton Road - Service Center

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February 03, 2022

I like this dealership because they take care of me every body is all ways nice to and kind they make sure I am satisfied More

by bessie1m2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
Feb 07, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 03, 2022

Thornton Toyota always goes above and beyond to make my experience a great one each time More

by Shewolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Taylor
Feb 07, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 02, 2022

I brought my vehicle in for its 20,000 miles oil change as well as a detailed. I plan on going out of time so i just wanted to keep it in its best. However one of your employees by the name of Anthony w More

by Renee Rouster
Recommend Dealer
No
Employees Worked With
Anthony after Service person for oul change and detailed service.
Feb 06, 2022 -

AutoNation Toyota Thornton Road responded

Hi Renee, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (770) 674-6082 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

February 02, 2022

Very good customer service staff now. Have not always felt this way in the past. More

by bapart62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennard Addison
Feb 07, 2022 -

AutoNation Toyota Thornton Road responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 02, 2022

Service was fast and prompt. All were courteous. The Service was fast and prompt. All were courteous. The only problem was that a Next Service sticker was not replaced. If this was an error, I would More

by eleanorblanton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Golder
Feb 07, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 02, 2022

Fast, prompt and great service. Respect for customer and all employees present friendly even if they were not serving tou directly. More

by Yvonne D-C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius, Service Rep. and porters
Feb 02, 2022 -

Yvonne D-C responded

Feedback survey attached.

February 01, 2022

Auto Nation has a great service department-professional, polite, and attentive to all needs. Service is always very timely and done to perfection. More

by pabbernard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennard
Feb 04, 2022 -

AutoNation Toyota Thornton Road responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 01, 2022

Quick, professional service. I would recommend this dealership and their service department over similar dealerships. More

by Rsgg0103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na
Feb 04, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 01, 2022

I was told that my wait time would be over 2 hrs long for service on a vehicle but Thanks to the hard word of everyone there I only waited for an hour. The experience was amazing. More

by Wwebb41972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reinaldo Glen
Feb 06, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 01, 2022

They are fine with me all their services are good thanks so much especially my attendance More

by Rita Anunkem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember
Feb 06, 2022 -

AutoNation Toyota Thornton Road responded

Hi Rita, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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