AutoNation Toyota Thornton Road - Service Center
Lithia Springs, GA
683 Reviews of AutoNation Toyota Thornton Road - Service Center
Anthony Cox is the best. He made me feel very welcome and was very confident I. His job. He git me in and out just like he promised. Always very professional and courteous. He made me feel very welcome and was very confident I. His job. He git me in and out just like he promised. Always very professional and courteous. More
Not very happy with this place, came here for an oil change with a coupon and they put a synthetic oil in my truck without my permission. Instead of the coupon price of 18,99 . I ended up paying double change with a coupon and they put a synthetic oil in my truck without my permission. Instead of the coupon price of 18,99 . I ended up paying double and did not realize it till after I got home . That they switched oil’s on me . The service rep said nothing about it. I complained to someone on the phone and was told to call the service people back. I will not be going there again. More
This location has great service. My service advisor, Anthony, is especially efficient, professional, honest, and kind. I trust whatever he says is going on with my car. I've trie My service advisor, Anthony, is especially efficient, professional, honest, and kind. I trust whatever he says is going on with my car. I've tried other Toyota service locations for my Avalon, but others seemed shady, but not this location. All of the advisors are professional and present as genuinely kind. Thank you for great service. More
Use deceptive tactics against customer. Purchased tire package and alignment was mistreated during process, when presented to pay and asking for paper work of alignment, was not completely Purchased tire package and alignment was mistreated during process, when presented to pay and asking for paper work of alignment, was not completely informed about the tire product purchased and replacement of rr hubcap and the is a roaring noise coming from car, especially at 35-40 mph and at deceleration, my car was not making any noise before having new tires put on and the 4 wheel alignment done. More
Brought 2021 Highlander in for first scheduled visit. All scheduled checks were done, but the only real maintenance was tire rotation. it is disappointing that they don't do complimentary car wash on t All scheduled checks were done, but the only real maintenance was tire rotation. it is disappointing that they don't do complimentary car wash on the first visit. Will see how well they do when we bring it back for oil change, More
Anthony always take care all my needs for my car . When I make appointment he already check to see what I need and when I get there he explains what the car needs. When I make appointment he already check to see what I need and when I get there he explains what the car needs. More
Been servicing my cars for years this time we went for oil change and when I got home I found fresh oil dripping from the engine in few areas. I opened the hood inspected the car ran the engine and thank oil change and when I got home I found fresh oil dripping from the engine in few areas. I opened the hood inspected the car ran the engine and thank God I know little about cars. It seems like whoever pull the filter out which is on the top of the engine dropped it and leaked oil all over the engine. Never bothered to clean it or nothing. This never happened before I called my advisor right away and informed him of the issue. He said he will talk to whoever changed the oil. This should be unacceptable at a dealership maybe a fly by nigh garage. I was really upset. More