AutoNation Toyota Thornton Road - Service Center
Lithia Springs, GA
682 Reviews of AutoNation Toyota Thornton Road - Service Center
I have always received prompt response to my questions and making an appointment for my vehicle with the service supervisor of my choice (Anthony Cox). I always wait for my vehicle and have never had an e and making an appointment for my vehicle with the service supervisor of my choice (Anthony Cox). I always wait for my vehicle and have never had an extended wait. My complaints have always been addressed professionally. More
I arrived to a beautifully kept and clean service center. I was greeted by a service manager who patiently listened to all of my concerns. The waiting room was clean and comfortable. Once the diagnostic o I was greeted by a service manager who patiently listened to all of my concerns. The waiting room was clean and comfortable. Once the diagnostic of my vehicle was complete they went over it with me, telling me the areas that I needed to attend to first. My car had been rattling for weeks. They identified the problem, fixed it, and I have been driving a wonderfully silent car ever since. I even discovered my next vehicle purchase while I was there, the Venza! It is wonderful to be able to go to a service center you can trust. Thank you AutoNation. More
Anthony Cox is the kindest most knowledgeable , professional, friendly & polite service writer around the only reason I still visit autonation Toyota lithia springs professional, friendly & polite service writer around the only reason I still visit autonation Toyota lithia springs More
On May 2 I arrived I thought for a tire rotation but for some reason My appointment wasn't scheduled. To my surprise the attendant said no problem and put me right in. Thank you for your service. My appoint some reason My appointment wasn't scheduled. To my surprise the attendant said no problem and put me right in. Thank you for your service. My appointment time was for 7am 2021 Toyota Camry More
I went in for my first 5k service. The service rep was very helpful and gave me some information that I didnt know. Very fast and friendly service. The only downfall was going into my The service rep was very helpful and gave me some information that I didnt know. Very fast and friendly service. The only downfall was going into my car after service was done, my car had an strong odor of marijuana. I didnt really paid any attention until I got home and took my sister for breakfast. She was coughing so much we had to get of out the car and had to get a car spray to get the odor out of it. Please do not smoke at work! More
I received a call about a free courtesy oil change. I asked what was the catch since nothing is free. The service rep advised they haven’t see me in a while and just wanted to show me they value my bus I asked what was the catch since nothing is free. The service rep advised they haven’t see me in a while and just wanted to show me they value my business even during Covid. I explained I moved 40 minutes away which was the reason they haven’t see me in a while. I scheduled my appointment and went a few days later. When I arrived the service was quick and fast. While waiting I was expecting to receive a long list of items that needed work or a conversation to buy my car. However at the end they advised my car is up to date on maintenance. Then the service rep stated your car is is in excellent shape and stated I should have it for many years with how I care for it. I was surprised and happy my worst thought didn’t come true. Finally I went somewhere without someone with a different motive. Would definitely commute back to this location for this excellent service. More