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AutoNation Toyota Thornton Road - Service Center

Lithia Springs, GA

4.3
682 Reviews

682 Reviews of AutoNation Toyota Thornton Road - Service Center

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June 10, 2022

The service advisor was very responsive and fast at doing his job properly. Fast service also More

by Jfreeman5800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
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Jun 12, 2022 -

AutoNation Toyota Thornton Road responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 10, 2022

Anthony provided me with excellent service, after taking my car to carmax 3 times with no resolution. I was referred to Anthony, who knew exactly what was wrong immediately, made me feel at ease and set pro More

by jmsnaomi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
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Jun 12, 2022 -

AutoNation Toyota Thornton Road responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 09, 2022

Had an appointment, they were busy but they got me in and out, in no time More

by harmonysmurf07
Price
Recommend Dealer
Yes
Employees Worked With
Rick Nealy
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Jun 10, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

June 09, 2022

I always bring my car to autonation toyota sometime with an appointment some time without they never ture me away. I have always been satisfied with the service I got and the service department is always co More

by ivyrun6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i have deal with three or four employee all was very good
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Jun 10, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Thornton Road. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 09, 2022

Great customer service and knowledgeable service agents that gave many details about the servicing of my vehicle. More

by audreymlaster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Morgan
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Jun 12, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 07, 2022

The service department Courtney is awesome. He got me in and out within a hour. Thanks Courtney More

by Lkinnin58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney
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Jun 08, 2022 -

AutoNation Toyota Thornton Road responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 06, 2022

They were friendly, courteous and fast to take me in and earlier than expected to finish my car. More

by Susie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick
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Jun 07, 2022 -

AutoNation Toyota Thornton Road responded

Hello Susie, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 06, 2022

Excellent service prompt and efficient completion. Auto Nation Thornton rd has serviced all Tacomas I have owned More

by 1973jaw61@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember
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Jun 07, 2022 -

AutoNation Toyota Thornton Road responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 06, 2022

Service was quick and representative was professional and courteous. However, the mechanic left the car unaligned. Now the car vibrates and drifts to the left. I now need an alignment after spending almost $ More

by Oskitarus
Recommend Dealer
No
Employees Worked With
Not necessary
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Jun 08, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (770) 674-6082 to discuss what we can do to help.

Jun 08, 2022 -

Oskitarus responded

Not a problem. You can reach me by email: oskitarus@yahoo.com. I'll be happy to bring the car back to the dealership and then post a follow-up review when/if the alignment is provided free of charge.

June 06, 2022

First time using with new car bought in December. Service was fast and professional. Recommend highly More

by Sal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh. Assisting getting me checked in. Also Addison
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Jun 08, 2022 -

AutoNation Toyota Thornton Road responded

Hi Sal, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Thornton Road and we hope to be of service again in the future.

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