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AutoNation Toyota Thornton Road - Service Center

Lithia Springs, GA

4.3
682 Reviews

682 Reviews of AutoNation Toyota Thornton Road - Service Center

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June 16, 2022

Great service very professional and always get me in and out always let’s me know what work needs to be done More

by Patricia Simmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Jun 17, 2022 -

AutoNation Toyota Thornton Road responded

Hi Patricia, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 16, 2022

AutoNation Toyota Thorton Rd takes great care of my vehicle. Making appointments is easy and on time and their staff and customer service are great to work with. I leave their shop feeling confident my More

by swjaake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
Jun 17, 2022 -

AutoNation Toyota Thornton Road responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 16, 2022

Phoned dealership to request re recall info. I was told that the recall service could be handled. I was given an appoinment of 9am 6/15. When I arrived at service department, I was told that More

by eleanorblanton
Recommend Dealer
No
Employees Worked With
Courtney Golder (Was not available)
Jun 18, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Thornton Road take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6082 to discuss what we can do to help.

Jun 18, 2022 -

eleanorblanton responded

There is no need for my response. I haved expressed my opinion and there is nothing else to be said. All I ask is if and when the parts for this recall come into your servicec center, that I be notified.

June 15, 2022

Professional thorough and responsive. Josh kept in contact concerning the repairs of my 2007 Tundra. More

by Pneidlinger2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
Jun 16, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Thornton Road! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 13, 2022

The service was excellent and all the concerns and doubts properly assisted by the executive. Thanks @AutonationToyota team More

by Dev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joshua
Jun 14, 2022 -

AutoNation Toyota Thornton Road responded

Hi Dev, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 13, 2022

Ravon was professional and helpful but some of the problem was not fixed. I think i may not come there next time More

by ketuah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ravon
Jun 15, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6082 to discuss what we can do to help.

June 13, 2022

This wasn't my first time coming here, but it was my first time working with Zack. Zack was extremely helpful with explaining what work my car needed and the pricing. More

by Blue Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
Jun 15, 2022 -

AutoNation Toyota Thornton Road responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 11, 2022

This dealer and service department is conveniently close to where I live so I go there for service. I’m usually there at least 1 and 1/2 hour for an oil change. There is ample space for seating but there More

by pvarnerrn@gmail.com
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colt
Jun 13, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to leave us feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

June 10, 2022

Every time I go my guy Anthony coxs treats me well and he pays attention to all the details More

by Clownman724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na
Jun 12, 2022 -

AutoNation Toyota Thornton Road responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 10, 2022

I always get great customer service from Joshua D. He greets me with a smile and makes sure my car gets all the necessary services. Thanks!🙂 More

by Darlenedunn69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Deshazor
Jun 12, 2022 -

AutoNation Toyota Thornton Road responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

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