AutoNation Toyota Thornton Road - Service Center

I am please with the fast professional service that I receive from Toyota AutoNation - Lithia Springs. They get you in and out in a timely fashion. receive from Toyota AutoNation - Lithia Springs. They get you in and out in a timely fashion. More

Always a long wait in the service department. The people I’ve worked with don’t keep you informed The people I’ve worked with don’t keep you informed More

I went to get my software updated. I also had plenty of questions about warrantees and things like that. Mr. nicely was my advisor, and he was awesome. Any and all questions that I had I also had plenty of questions about warrantees and things like that. Mr. nicely was my advisor, and he was awesome. Any and all questions that I had he answered very positive environment. More

Great Customer Service. Received detailed information regarding recall and repairs. Issues were resolved in a timely manner. Received detailed information regarding recall and repairs. Issues were resolved in a timely manner. More

Like the fact that advisor saw that I was on crutches and went the extra miles for me by making sure I was sitting when he was explaining what was going on with my car went the extra miles for me by making sure I was sitting when he was explaining what was going on with my car More

The service was awful. I had a 9:45 appointment did not take my truck back until 12:00 and also lost my paperwork, I was at the service center for at least 6 hours waiting I had a 9:45 appointment did not take my truck back until 12:00 and also lost my paperwork, I was at the service center for at least 6 hours waiting for my truck to be serviced. The service manager or whoever needs to see that this never happens again to any of the customers, This service took place at the Auto Nation on Thorton Road. If the service is not changed, you will lose customers. Thank you More

I always have a great experience at AutoNation on Thornton road. The customer service is excellent, everyone takes their time explaining the services being done etc. I went in for an oil change and n Thornton road. The customer service is excellent, everyone takes their time explaining the services being done etc. I went in for an oil change and needed a new battery and several other repairs done that I was not prepared to pay for. Mr. Terrence was extremely helpful with explaining the financing options and helping me get approved. I will be back soon to get the rest of my repairs done. More

Courtney was very professional and thorough! He explained everything item for item in my diagnostic report. He explained everything item for item in my diagnostic report. More

The service was prompt and the service person was knowledgeable about the service needed. He was informative but not pushy. knowledgeable about the service needed. He was informative but not pushy. More

Unlike previous visits, I was serviced on time and with care. I actually enjoyed this visit. I had begun going to Marietta Toyota because of their prompt service, care and appreciation of my time and patro care. I actually enjoyed this visit. I had begun going to Marietta Toyota because of their prompt service, care and appreciation of my time and patronage. I had never felt that way when I visited AutoNation, but this visit to AutoNation has made me think of giving them another chance, since they are closer to my home in Lithia Springs. I do not know what has changed, but thank you for making the change. I had a great visit on October 27th. Please let's keep being prompt, acknowledging us when we drive up and promptly servicing our vehicles. Thanks so much 😁. More