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AutoNation Toyota Thornton Road - Service Center

Lithia Springs, GA

4.3
682 Reviews

682 Reviews of AutoNation Toyota Thornton Road - Service Center

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June 30, 2022

The customer service was not that great. No smiles, no warm welcome. Accessory area was so small. Standing area to check in or out was dangerous for customers to stand. It was never explai More

by cyntbell62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Nicely, Jose Bruno (I like Jose)
Jul 04, 2022 -

AutoNation Toyota Thornton Road responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

June 29, 2022

The customer servise at this location is great, and take care of my car every visit I make More

by Evelyn Hernandez
Recommend Dealer
Yes
Employees Worked With
I don't remember
Jul 02, 2022 -

AutoNation Toyota Thornton Road responded

Hi Evelyn, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 29, 2022

I brought my 21 Corolla in for maintenance at 5000 miles. Rick helped me and he was so kind I will always ask for him again. I was told an hour and a half and I was out in an hour and 25 minutes. More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Jul 02, 2022 -

AutoNation Toyota Thornton Road responded

Hi Kathy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 28, 2022

My service rep. Was awesome. He explained all work to be done. Dealership very clean More

by mswright2u2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot
Jun 29, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 27, 2022

Worked with Corey in service. He got my car in and evaluated quicker than was anticipated. He was very professional and made sure to keep me informed. He explained the issue an More

by lastguy71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey
Jun 29, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 27, 2022

I was able to do a walk-in no appointment, to service on a flat tire and it was only 45 minutes. The service was fast and great! More

by jswearington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Post
Jun 29, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 27, 2022

Everything was great but the wait was very long. Other then that everything was great More

by Louisgore48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard nicely
Jun 29, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

June 26, 2022

They have Fast service very nice people very east to deal with great places of business More

by Kparch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Morgan
Jun 28, 2022 -

AutoNation Toyota Thornton Road responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 24, 2022

This is our 2nd Toyota at this dealership and we will come back for another. We don't mind bringing our Rav for servicing and it's always done before they say it will be. They are quick and respectful an More

by ilovemy4cats1724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember
Jun 27, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 24, 2022

I received kind and professional service in making my service appointment and the actual service for my 2001 Toyota Camry. The service tech Anthony Cox who handled my auto service was kind and most help More

by e275williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
Jun 27, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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