AutoNation Toyota Thornton Road - Service Center

Appointment dated7/12/22 at 2pm,arrive at 1:30,complete necessary information on my car,advisors Darnell shared with mileage what was need to be done for my car at 4pm made payment was for service. Mr Dar necessary information on my car,advisors Darnell shared with mileage what was need to be done for my car at 4pm made payment was for service. Mr Darnell was very professional and caring during my visit with Toyota. Aproud customer for about 40years.1st car purchase in 1998,I have presently 2016 Avalon, 2020 Corella. Thanks Toyota 😊 🫂 🙏 😊 More

This place was so unprofessional with the longest wait time for services. Again unprofessional! Run!!!!! time for services. Again unprofessional! Run!!!!! More

When my husband was rushed to hospital for cardiac arrest the hospital lost his clothes with key in pants. I went to auto Nation and purchased a key that would open door but was told it would cost an additio the hospital lost his clothes with key in pants. I went to auto Nation and purchased a key that would open door but was told it would cost an additional 150 to program after I could get the truck towed there. So I had it towed 3 days later I received a phone call saying it was ready to be picked up and it was going to cost 381. 00 dollars I said but that is not what I was told I was told 150. He proceeded to tell me what do you want me to do lady fix the key where it doesn't work. This all happened the day after my husband had passed away and they knew this and had no compassion More

Always get great service when I’m there I would definitely recommend to friends, family. definitely recommend to friends, family. More

This dealership is not trustworthy. A claim was initiated under warranty and the service order was closed out without any work being performed on my vehicle. They were paid by the warra A claim was initiated under warranty and the service order was closed out without any work being performed on my vehicle. They were paid by the warranty company and failed to perform any work on my vehicle. I will not patronize any AUTONATION dealership ever again. Antroy Singleton More

Great place with good staff that know the job. Good customer service and fair price Good customer service and fair price More

Auto Nations Lithia Springs is the only dealer I have ever used for my 2001 Toyota Camry. My Camry has 422,000 miles and this dealership has helped me with service and the main reason I’ve achieved this ever used for my 2001 Toyota Camry. My Camry has 422,000 miles and this dealership has helped me with service and the main reason I’ve achieved this high mileage! All of the service technicians are excellent and very knowledgeable! If you take care of your vehicle it will take care of you!!! More

Excellent, great customer service, Knowledgeable about my car , Friendly staff I’m satisfied with service my car , Friendly staff I’m satisfied with service More

The experience was okay. My service advisor Colton was great. He explained everything to me and actually sat down and looked at my service history with me. The wait time is w My service advisor Colton was great. He explained everything to me and actually sat down and looked at my service history with me. The wait time is what took away from my experience. I waited a little over 2hrs. I've gone to other Toyota dealerships and have been out in under 2hrs. My wait time is always over 2hrs at this dealership. More

Thnak you for a job well done. ... Toyota not only fixed my car, they also notated a Recall on my car that i wasn't aware of, nice!!! ... Toyota not only fixed my car, they also notated a Recall on my car that i wasn't aware of, nice!!! More