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AutoNation Toyota Thornton Road - Service Center

Lithia Springs, GA

4.3
682 Reviews

682 Reviews of AutoNation Toyota Thornton Road - Service Center

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September 21, 2022

Excellent service. I have never had a problem with the service or scheduling service a service visit. Very professional and friendly staff. More

by marilynmadden642
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennard Addison
Sep 26, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Thornton Road. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 21, 2022

Although my vehicle was serviced in the time anticipated, I felt as though the service advisor was not very welcoming, possibly due to administrative pressure or lack of customer service training. He should More

by Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennard??
Sep 26, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (770) 674-6082 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

September 21, 2022

Great customer service advisors that keep me as a customer up to date on the service and repair needs for my vehicle. More

by sharongunter520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Nicely
Sep 26, 2022 -

AutoNation Toyota Thornton Road responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

September 21, 2022

I had an appointment for new tire. My service person was Courtney. He was wonderful. They had to order a new rim due to damages as well. They put the donut back on concerned for my More

by klbrock1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney
Sep 26, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Thornton Road. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Sep 26, 2022 -

klbrock1999 responded

Thank you so much

September 19, 2022

Okay, let's start off by saying when I, drop my automobile off to get service I ask for services, whatever needed to have service prior to my last vist. And it was small work. But they did repair i More

by newmoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service area
Sep 22, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (770) 674-6082 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

September 19, 2022

Great service. Gave me a Goodwill oil and patched my Tire. Service was professional and fast. More

by Tee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan/Michael
Sep 22, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 19, 2022

My experience at AutoNation Toyota is always a pleasant one! I enjoy their fast and convenient check-in and there are never any hidden surprises on your bill, they will contact your via text to let you kno More

by eboyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Sep 22, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 19, 2022

It’s always been a Pleasant is it whether it be sitting in the oil change routine check up.. Top-notch quality service.. More

by williambullard30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
Sep 23, 2022 -

AutoNation Toyota Thornton Road responded

Hello there! Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 17, 2022

Rick was friendly, knowledgeable, and professional. The process of taking it in for an oil change was easy. More

by davimi2058
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Sep 20, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Thornton Road! Feel free to stop by if you ever need any more help.

September 16, 2022

Thank you for your guidance on everything with my car. Courtney Golder was very man dealerships needs . More

by dchristine5534
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Golder
Sep 20, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

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