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AutoNation Toyota Thornton Road - Service Center

Lithia Springs, GA

4.3
681 Reviews

681 Reviews of AutoNation Toyota Thornton Road - Service Center

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December 01, 2022

Courtney Golder has been my Toyota advisor three times now, for the third time I requested him. I love his customer service and how he keeps in communication with me when my car is being serviced . He is More

by schvell51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Golder
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Dec 02, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Thornton Road! If you need more help, our team is available to talk -- safe travels!

December 01, 2022

Service was on time, Ravon was Great Respectful and greeted with a positive attitude. Thank you More

by genevadenise04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ravon
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Dec 02, 2022 -

AutoNation Toyota Thornton Road responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 29, 2022

They are knowledgeable about the vehicle. They are pleasant. They work with you to set an appointment that is best for you. More

by mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Nov 30, 2022 -

AutoNation Toyota Thornton Road responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 28, 2022

Excellence 360. I love this place, it is like home for me. Juan R. was fantastic!! More

by dorothycallies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
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Nov 29, 2022 -

AutoNation Toyota Thornton Road responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Thornton Road. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 24, 2022

Very kind and helpful to my car’s needs. I will come back again soon! More

by sunflowergirl0630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
7268 Richard Nicely
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Nov 25, 2022 -

AutoNation Toyota Thornton Road responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 24, 2022

Rick assisted me this time and he was great. My car was serviced and done at an appropriate time. More

by Ashanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Nov 25, 2022 -

AutoNation Toyota Thornton Road responded

Hello Ashanta, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Thornton Road. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 24, 2022

Good and efficient services promptly. My services were done in a timely manner. Good explanation of services options and recommendations More

by fowowet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
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Nov 25, 2022 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 23, 2022

Poor service all around and I had to bring my truck back because they did not fix it right and I had to wait 6 hours and it still wasn’t right poor service will not go back at all More

by Willie farmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Di David
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Nov 25, 2022 -

AutoNation Toyota Thornton Road responded

Hi Willie, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 674-6082. We hope to hear from you.

November 23, 2022

Service is down to a science. They are extremely courteous and always on time and efficient! More

by Shirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrance
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Nov 25, 2022 -

AutoNation Toyota Thornton Road responded

Hi Shirley, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 18, 2022

I had a good experience. The man that helped me with my car was caring. More

by sabrinab543
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
Report | Print
Nov 21, 2022 -

AutoNation Toyota Thornton Road responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

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