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AutoNation Toyota Thornton Road - Service Center

Lithia Springs, GA

4.3
683 Reviews

683 Reviews of AutoNation Toyota Thornton Road - Service Center

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January 06, 2023

Always friendly. Easy to get appointment. Discusses what service is required before doing it and the approximate cost. More

by Freckle32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Jan 11, 2023 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 06, 2023

Always seems to be short staff but staff is usually very nice. However, last time I went, they almost gave me the wrong car. They are sweet people but always seem to be scrambling. More

by johnson.jayla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 11, 2023 -

AutoNation Toyota Thornton Road responded

Hi, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

January 05, 2023

Great experience with these folks. They really listened to what I was looking for and got me a truck on my time. After some troubling signs, I sent it back to be worked on and they f More

by Anthonyhayes2008
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrance
Jan 07, 2023 -

AutoNation Toyota Thornton Road responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 03, 2023

I took my car in for an oil change and it took less than an hour to service my car. Quality service. Mr Cox is always a pleasure to work with. More

by Tara.babydoll@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
Jan 06, 2023 -

AutoNation Toyota Thornton Road responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 02, 2023

I took my car for an oil change it took less than an hr to service my car. Zachary was my service rep he did an awesome job. Her was very thorough. More

by tlr115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary post
Jan 05, 2023 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 02, 2023

Always pleasant to deal with, very prompt and fast service. In and out with minimal wait times More

by hahnjeff58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
Jan 05, 2023 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 02, 2023

This dealership is fantastic and has friendly, good conduct and sound spoken people to relate with. They are amazing. More

by David Ibiloye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sugar foods company
Jan 05, 2023 -

AutoNation Toyota Thornton Road responded

Hi David, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 31, 2022

I brought in two vehicles on two different days 7 hours on each wait time More

by Geno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Look up my receipt
Jan 04, 2023 -

AutoNation Toyota Thornton Road responded

Geno, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (770) 674-6082 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

December 29, 2022

excellence, honesty, friendship respect your time and your space. Quality service. Tank you very much More

by Manuel Aular
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrence Becton
Jan 01, 2023 -

AutoNation Toyota Thornton Road responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 29, 2022

AutoNation Toyota Thornton Rd, has the best service advisors I have ever encountered. They are courteous, knowledgeable, honest and friendly. The service team not only works diligently to make your r More

by bmstipe2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Jan 01, 2023 -

AutoNation Toyota Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

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